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Canon Pixma MG5450 - NT 4.0 Policy: Driver Issue Read more: http://www.pcadvisor.co.uk/forums/28/wi


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EDIT: Moving this from the Windows 7 Forum as it doesn't seem to fit purpose there :Old Forum Here

Here's my issue I'm having:

I bought a MG5450 2 days ago and began setting it up yesterday however stumbled across an issue where the printer driver would not install regardless of the compatibility setting. Being as it's a newly released printer I thought the drivers would be up to date and new, however I think there may be a issue with NT 4.0 driver policy as when I try to install the drivers through the device manager, it gives me that message that there's a policy in place stopping me.

Windows update always fails when trying to install the printer, however the scanner, and software included all work fine. I can scan images on wirelessly and have them saved on my computer without an issue, however there is no way to print.

I have tried disabling the policing through the 'MSC' and adding a local group policy or something along those lines. However none of this has worked. How can I get the driver to install or disable the policy to allow the printer to be installed.

Running Windows 7 Ultimate 64x

Tried installation of the drivers both through wireless and wired, both come to the same outcome.

Any other information needed, then please ask.


I have tried the following:

No.1 - Tried compatability settings to which they failed and said was no compatible with my operating system

No.2 - Disabled the option 'Disallow for kernel drivers to be installed' I have disabled this in the Registry and another method (Something.msc)

No.3 - I have downloaded Canon's up to date Windows 7 64x drivers from their website, and the drivers still fail

No.4 - Windows update finds the driver find, installs and then fails

No.5 - Tried the 'Add Printer' function and that's where the NT 4.0 message appears.

I am complete stuck and baffled by this issue!

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