We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
Contact Forum Editor

Send an email to our Forum Editor:


PLEASE NOTE: Your name is used only to let the Forum Editor know who sent the message. Both your name and email address will not be used for any other purpose.

Tech Helproom


It's free to register, to post a question or to start / join a discussion


 

BT Home Hub Speed Variation


Newuser939

Likes # 0

I have had a BT Home Hub for some years and generally it has performed very well. I get a fairly consistent speed of about 16Mbs which is fine. However, every so often (every couple of weeks or so) the speed drops to about 5Mbs. Pressing the re-set button restores full speed immediately. As it is so easy to deal with it is not really a serious problem, but I was just wondering whether it was a common occurence or not.

Like this post
onthelimit1

Likes # 0

It is possible there is an intermittent fault on your line. When you reset the hub, it goes at max speed then, if the kit in the exchange senses a problem, it backs off the speed until a stable state is reached.

Like this post
mikef.

Likes # 0

If you have had the router for a long time it sounds as if you might need a new router, contact them with the problem and hopefully they should upgrade your router, it's what they did for me

Like this post

Reply to this topic

This thread has been locked.



IDG UK Sites

Nexus 6 vs Sony Xperia Z3 comparison: Lollipop phablet takes on KitKat flagship smartphone

IDG UK Sites

Why people aren't upgrading to iOS 8: new features are for power users, not the average Joe

IDG UK Sites

Free rocket & space sounds: NASA launches archive of interstellar audio on SoundCloud

IDG UK Sites

iPad Air 2 review: Insanely fast and alarmingly thin. Speed tests, camera tests, beautiful...