Contact Forum Editor

Send an email to our Forum Editor:

PLEASE NOTE: Your name is used only to let the Forum Editor know who sent the message. Both your name and email address will not be used for any other purpose.

Tech Helproom

It's free to register, to post a question or to start / join a discussion

View Forum Rules | Contact Forum Editor

 

BT Home Hub Speed Variation

Newuser939

Likes # 0

Posted December 5, 2012 at 9:51AM

I have had a BT Home Hub for some years and generally it has performed very well. I get a fairly consistent speed of about 16Mbs which is fine. However, every so often (every couple of weeks or so) the speed drops to about 5Mbs. Pressing the re-set button restores full speed immediately. As it is so easy to deal with it is not really a serious problem, but I was just wondering whether it was a common occurence or not.

Like this post
onthelimit1

Likes # 0

Posted December 5, 2012 at 9:58AM

It is possible there is an intermittent fault on your line. When you reset the hub, it goes at max speed then, if the kit in the exchange senses a problem, it backs off the speed until a stable state is reached.

Like this post
mikef.

Likes # 0

Posted December 5, 2012 at 4:21PM

If you have had the router for a long time it sounds as if you might need a new router, contact them with the problem and hopefully they should upgrade your router, it's what they did for me

Like this post

Reply to this topic

This thread has been locked.



Check out PC Advisor's other tech forums

Send to a friend

Email this article to a friend or colleague:

PLEASE NOTE: Your name is used only to let the recipient know who sent the story. Both your name and the recipient's name and address will not be used for any other purpose.