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Tech Helproom


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BT Home Hub Speed Variation


Newuser939

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I have had a BT Home Hub for some years and generally it has performed very well. I get a fairly consistent speed of about 16Mbs which is fine. However, every so often (every couple of weeks or so) the speed drops to about 5Mbs. Pressing the re-set button restores full speed immediately. As it is so easy to deal with it is not really a serious problem, but I was just wondering whether it was a common occurence or not.

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onthelimit1

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It is possible there is an intermittent fault on your line. When you reset the hub, it goes at max speed then, if the kit in the exchange senses a problem, it backs off the speed until a stable state is reached.

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mikef.

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If you have had the router for a long time it sounds as if you might need a new router, contact them with the problem and hopefully they should upgrade your router, it's what they did for me

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