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Tech Helproom

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Black Screen crashing


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Hi All,

Now where do i start! SO basically i have a 4 year old Alienware that likes to black screen every so often, more than not i will get a single ear piercing beep or maybe i will get looping sound and the monitor will have a flashing power button.

I always have to do a hard reset after this and maybe 1 in 10 of these will give me a long beep followed by 3 short beeps which on the phonenix bios list says its a keyboard error?! (very confusing) then it wont boot at all and i have to hard reboot.

It mainly crashes while playing games(MechwarriorOnline) but sometimes i can be browsing the internet and it will just go black screen. Earlier i was running a mem test and it did it.

I ran the recommended CPU-Z and the GPU-Z monitors and kept them recording just as it crashed to which i have attached.

The biggest mystery i have come across, well 2 really is that in the bios my PSU is showing a steady 12.01v but i can clearly see in the CPUID screen shot i took it shows 9.200V.......any suggestions? could this be causing my PC to black screen? PLus i also heard that my Motherboard Nvidia 790i ultra, never liked Ram that was under 1.65V but in my bios my ram is running at 1.5v, once again could this cause issues?

I'm looking at upgrading my GPU to a 660GTX ti and maybe my power supply but that depends on what you all think is my issue here.

My PC spec is as follows

Alienware Area51

Intel Q9450 Nvidia 790i Ultra 4 meg DDR3 Nvidia 280GTX X-FI Fatal1ty sound card PSU 750watt (no idea what make as Alienware like to strip it all off!)

I hope i have included enough information for you guys and that you can help me with this annoying problem.

Thanks in advance!

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Yeah I'm looking at going down the new haswell route in about 6 months time, hence a decent enough card to cope for the next couple of years:0) thanks for your input! Think I'll junk my old 280 then and see what happens!

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If it is a problem with the catch being broken on the GPU port then you may still get same 'rising up and breaking contact' as the components heat up.

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