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Lost e-mail

Spr

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Posted December 2, 2012 at 4:12PM

I am using Microsoft Office Outlook 2003 for my e-mail. My ISP is Tiscali /Talk Talk In the past few weeks it has stopped sending mail to a btinternet.com address. They seem to be lost in cyber space as they do not bounce back, but I cam still receive mail from them. I have asked my provider to look into the problem they seem to be dragging there feet in replying. Has anyone else had this problem?

Thank you Luckily I have a Hotmail address

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Fruit Bat /\0/\

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Posted December 2, 2012 at 4:24PM

Go to Tools - Account Settings - Double click on required email displayed - Click more settings - Select Outgoing server - Check My out going server requires authentication and select Log on to incoming server before sending email. - Click Ok

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spuds

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Posted December 2, 2012 at 4:29PM

Tiscali/TalkTalk can be a shambles at times with email. Usually they state that they know there is a problem, but have no time span for fixing it!.

What I cannot understand is you have stated "but I can still receive email from them"?.

If you have problems with emails from TT, then there is a way around this. Try http://www.mail2web.com and select security option,use your TT username and password, and then you will get your TT email.

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