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Tech Helproom


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lost addons


1st spring
Resolved

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I have disabled my addons in Internet Explorer by mistake. Now I don't think it is working correctly I would like to put them back. I have tried to back date the PC but I cannot do this it not go back. I am using XP Pro. I have tried to put it back but when PC tells me what I should see to click on it is not there.

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rdave13

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Run malwarebytes, scroll down a bit for the free download and when installing untick the box for the pro trial. Update, very important, then with IE closed run a full scan.

Open IE 8 again and go to tools, internet options, advanced tab, and reset internet explorer settings and start again.

If you right click on the top toolbars, select 'command bar', that's the best way for the 'tool' icon. I think you have a virus/Trojan.

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lotvic

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Go to http://support.microsoft.com/kb/976915 and

To resolve this issue automatically, first

delete the current Internet Explorer desktop icon. To do this, right-click the existing Internet Explorer desktop icon, and then click Delete.

Then, click the following 'Fix this problem' link and in the File Download dialog box, click Run.

Follow the steps in the Show Internet Explorer Desktop Icon Wizard to create an Internet Explorer icon on your desktop.

You click on the 'Fix it' button with the pic of the man in blue with the spanner in his hand to download the file, and then choose run when the box comes up.

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rdave13

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lotvic , do you think it's a corrupted desktop icon?

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lotvic

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rdave13, worth a try, must have happened before to others, hence microsoft kb fix

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rdave13

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Yup, worth a try as you say.

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1st spring

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Because I do not know how to use Firfox. I do have it on my PC but I feel more at ease with IE. I still have not got my add ons help please

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1st spring

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14 Jan DRay13 I will do what you surgest I do have Malware but I will go through all what you have said. Thank you

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Nontek

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lotvic

Have a look at Profile!!

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1st spring

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Raveo I cannot see reset internet explorer settings.

Loveic Where do I find these things to click on? I have delted the desktop IE icon

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rdave13

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How to reset IE 8, click here.

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