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Tech Helproom


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IE8 and IE9 Not reponding


TN

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I am running Windows 7 Professional and normally use Opera as my Browser. However occasionally I need IE to access certain web sites. I had been running IE9 but immediately after starting it stops responding (with that message). I took out IE9 via Control panel Update section and then activated IE8 through the same section of Control Panel. I am getting the same result: IE starts but before anything is shown on the page, I get the 'not responding' message. Despite starting and re-starting I get the same message every time. My firewall is not blocking this in any way - I am at my wits end trying to think what the cause is. Any help at all will be appreciated.

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TN

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J tried Safe Mode with almost the same result - the programme hangs immediately on opening and nothing shows apart from the toolbars - however this time there 'not responding' didn't appear but as I left it for over 15 minutes it definitely did NOT respond!

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Secret-Squirrel

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Thanks for the latest test results. Sadly, again, the Event Viewer entry doesn't really tell us anything other than Internet Explorer stopped responding - which of course we know already. I was hoping for an "Application Error" event but I guess you don't have any so don't worry.

The fact that IE still misbehaves in Safe Mode is significant and it means that something's fundamentally wrong with the operating system files. For problems like that, rdave's suggestion (reply #5) of running SFC should be your next course of action.

Good luck.

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