We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
Contact Forum Editor

Send an email to our Forum Editor:


PLEASE NOTE: Your name is used only to let the Forum Editor know who sent the message. Both your name and email address will not be used for any other purpose.

Tech Helproom


It's free to register, to post a question or to start / join a discussion


 

Portable HDD not recognised, sort of


Sparky3327

Likes # 0

I've just bought a Maxtor 320GB portable HDD with USB 2.0 connection. When I connect it to my PC it appears as an extra drive as it should but that's where the good news stops. When I click on it I just get the message 'Please insert a disk into drive' In properties it says there is no capacity, no free space and no used space. I tried to format it but got the same 'Please insert a disk into drive' message. It claims to be plug and play but I'm sure I must be missing something. Many thanks, S.

Like this post
woodchip

Likes # 0

Right Click My Computer/Manage/Disk Manager Does it Show there and if so what does it say about it?????

Like this post
woodchip

Likes # 0

PS the Hard Drive may have its own Software for using it as it may be a Dynamic Disc. Does it show near the clock as a icon? if it does click it

Like this post

Reply to this topic

This thread has been locked.



IDG UK Sites

OnePlus Two release date rumours: Something's happening on 22 July

IDG UK Sites

13in MacBook Air review, Apple's MacBook Air 2014 reviewed

IDG UK Sites

5 reasons to buy an electric car and 5 reasons not to

IDG UK Sites

Evernote Skitch: the best way for creatives to doodle feedback