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Print Spooler problem

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Thereferee21

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Posted November 25, 2012 at 3:15PM

I cannot start the above in Services.msc can anyone tell me how to fix this.

Cheers.

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Sea Urchin

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Posted November 25, 2012 at 7:55PM

Have a look at this - it should help

Reset print spooler

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Thereferee21

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Posted November 25, 2012 at 8:26PM

Hi again,

Where do I find Run?

Cheers

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Sea Urchin

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Posted November 25, 2012 at 9:52PM

Easiest way is to hold down the Widows key (between Ctrl and Alt) and press R.

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Thereferee21

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Posted November 26, 2012 at 7:35PM

Thanks for your help it seems to be fine now. Epson sent me a reply that was a complete waste of time.

Cheers

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Thereferee21

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Posted November 26, 2012 at 8:18PM

It has stopped working again

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Sea Urchin

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Posted November 27, 2012 at 12:17AM

OK you can try this:

Delete the contents of the following folders:

C:\Windows\System32\spool\PRINTERS

and

C:\Windows\System32\spool\drivers

The easiest way to get to these folders is to type the folder paths into the RUN box as above. It is possible that one or both of these folders could already be empty.

Once you have done this, just physically disconnect your printer (unplug the USB cable), wait a few seconds, and then reconnect it. Now try printing again.

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Thereferee21

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Posted December 3, 2012 at 8:42PM

Hi again,

My printer runs wirelessly. Is that a problem?

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Thereferee21

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Posted December 3, 2012 at 8:53PM

I tried deleting the contents of the first folder It only has one file in it Drivers but I cannot delete it. I am being told i need permission from System.

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Thereferee21

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Posted December 3, 2012 at 8:53PM

I tried deleting the contents of the first folder It only has one file in it Drivers but I cannot delete it. I am being told i need permission from System.

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Thereferee21

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Posted December 3, 2012 at 8:53PM

I tried deleting the contents of the first folder It only has one file in it Drivers but I cannot delete it. I am being told i need permission from System.

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