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Unknown Tranaction on my Bank.

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bristolgirl
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Posted November 23, 2012 at 11:11AM

Hi. I had a call from my bank last night, to say that there was some fraudulent activity on my account. 2 attempts were made to pay to a pharmacy in the USA yesterday. Fortunately, they spotted it and stopped the transactions going through.

Yesterday too, I registered this card with Amazon. So I am thinking that maybe I have a Keylogger (not sure if that is the right term for it). I have superantispyware and Avast on my laptop but should I be using something else too to combat this problem?

Always appreciate all help and support given!!

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wiz-king

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Posted November 23, 2012 at 12:33PM

It is quite rare to get your card hacked from your computer, other transactions cause more trouble. Install Trusteer or other software your that your bank supplies (this will prevent redirection to non-legit banking sites).

As Jock!e said dont let your card out of your sight at restaurants or shops - they should bring the card machine to you or you go to the machine - look out for signs of ATM machine tampering.

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mgmcc

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Posted November 23, 2012 at 1:03PM

I use Password Safe to store all of my Username/Password details. When these have to be entered, I can drag the "User" and "Password" icons from the program into the relevant boxes without having to type anything into my browser.

There are also compatible Apps for both Android and Apple's iOS

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