Good evening,

I am hoping someone can help me!!

I have lost my manual so I can not refer to that. For the last 2 or 3 hours I have been swapping catridges with no effect, and I am now beginning to pull my hair out. What happened was I was just about to print a letter when it stopped. I had noticed a couple of days ago that I was running low on ink, but I thought there was enough for the two letters I had to print. On the top of the cover there are 3 lights, the left hand one tells you - or so I believe - that there is a fault. At the moment, it is either on or flashing, permanently.

I installed 4 new cartriges - which I got from Cartridge People, where the existing ones were from - and pushed them in. Not all clicked, but I need the letters, so I pushed on. No luck. I tried downloading manuals but got nowhere, although one told me how to change cartridges - not a lot of help. I can not get rid of this red light, where I have sometimes got the ink levels; what I have now is it showing all 4 inks sort of greyed out with a red circle with a white cross on the right hand one, but it had clicked into place. I have now tried 8 new cartridges and am getting nowhere, does anyone have any idea of what I have done wrong? Or is it that I have bought some duff cartridges?

Any help/suggestions/ideas will be very gratefully received.

Many thanks in anticipation.