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Removing V9 Portal Site From Firefox

thumbscrew

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Posted November 21, 2012 at 7:02PM

Recently when I click on certain sites, instead of loading, some crap named V9 Portal rears its ugly head instead of what I was expecting. I've no idea from whence it came (Crawled out from under a stone?), can anyone tell me how to remove this unwanted garbage?

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desi3026

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Posted November 21, 2012 at 7:16PM

Hi, I managed to get rid of mine by tracing it in the task manager and deleting it from there. I found that out in the Firefox forums where quite a few have also had this annoying bug.

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thumbscrew

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Posted November 21, 2012 at 7:20PM

Thanks desi I'm on the hunt.

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thumbscrew

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Posted November 21, 2012 at 7:23PM

Though actually, I've only ever used the TM for removing stuck programs!

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Marg7

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Posted November 22, 2012 at 10:03AM

A few things to try:

  1. Download & install Ccleaner. Only use the cleaner section of the program. The defaults should be fine, but untick the recycle bin to be cleared. Run and it will clear out temporary internet files, internet cache etc.

  2. Still a problem? You could try removing your user data profile http://kb.mozillazine.org/Uninstall_Firefox scroll down to that section.

  3. If that doesn't work completely remove Firefox and do a clean install - info on that same link.

  4. There's a page here with a few other things people have tried Mozilla forums http://support.mozilla.org/en-US/questions/936349

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Marg7

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Posted November 22, 2012 at 10:04AM

Link for CCleaner from Filehippo http://filehippo.com/download_ccleaner/

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thumbscrew

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Posted November 22, 2012 at 10:38AM

Thanks Marg, I've actually got CC Cleaner and I'll begin with that....very helpful.

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