Contact Forum Editor

Send an email to our Forum Editor:

PLEASE NOTE: Your name is used only to let the Forum Editor know who sent the message. Both your name and email address will not be used for any other purpose.

Tech Helproom

It's free to register, to post a question or to start / join a discussion

View Forum Rules | Contact Forum Editor

 

Samsung laptop - Cooling problems?

dposk

Likes # 0

Posted November 18, 2012 at 11:48AM

Hey all,

Just month ago I bought new i5 samsung laptop with INTEL HD 4000. From yesterday I start feel that my graphic card is always hot and one more weird thing. Back of laptop screen down and upper are hot. Very hot, I can't even keep my fingers on it for 1 minute.

Maybe anyone experienced problem like that?

P.S. I feel that fans are working. Speedfan info: HDD - 40, temp1 - 56, core0 50, core1 52.

Thanks

Like this post
northumbria61

Likes # 0

Posted November 18, 2012 at 12:42PM

Back of laptop screen down and upper are hot. Very hot, I can't even keep my fingers on it for 1 minute.

That doesn't sound very good and shouldn't be like that. It's a new laptop and under Warranty. Speak to the Retailer or make plans to return it a.s.a.p.

Like this post
dposk

Likes # 0

Posted November 18, 2012 at 1:23PM

Well, Warranty is bad choice, I have plenty of work to do, so really need this laptop fit Monday.

Like this post
Batch

Likes # 0

Posted November 18, 2012 at 5:09PM

Returning the unit is the only viable option - there is nothing you can do yourself.

As the unit appears to be running you could keep it to get you over an immediate hump, but it could crap out at any moment. The sooner you return it the better.

Like this post
dposk

Likes # 0

Posted November 18, 2012 at 5:23PM

Well yeah I figured out it...

Sent some msg to Samsung, gonna give it to repair. Fcuk.. I hate when it happens.

I did all check ups on this laptop ( diagnostic tests ) everything passed, no overheating problems found, my guess cables from motherboard making my laptop hot ( cables where you connect your screen ) and that's why this happening.

Like this post
woodchip

Likes # 0

Posted November 19, 2012 at 10:04AM

Top and bottom are where the florescent tubes are that light the screen, but these normally run cool

Like this post
Marg7

Likes # 0

Posted November 19, 2012 at 10:13AM

If you need to use it to save your files etc before sending the laptop away you could connect it to another monitor or TV.

Use the option to clone the display on both to check it's working on the added display then choose the TV or other monitor and turn off the display for the laptop. Switch back to both before disconnecting the external display.

Like this post
dposk

Likes # 0

Posted November 19, 2012 at 10:23AM

Laptop screen is working still. Just now I see some kind ghost-black line on my screen, anyway now waiting for delivery to pick up laptop for warranty.

Hope I'll not have any problems with Samsung warranty.

Like this post
northumbria61

Likes # 0

Posted November 19, 2012 at 12:33PM

Hope I'll not have any problems with Samsung warranty.

dposk - You shouldn't have any problems with the Warranty on a brand new laptop. My advice would be to chill out!

Like this post

Reply to this topic

This thread has been locked.



Check out PC Advisor's other tech forums

Send to a friend

Email this article to a friend or colleague:

PLEASE NOTE: Your name is used only to let the recipient know who sent the story. Both your name and the recipient's name and address will not be used for any other purpose.