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Lost folder in Outlook
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Posted November 16, 2012 at 10:40AM
I have W7, Use Outlook for e mail. I was trying to move an incoming e mail to a folder (lets say Folderwww) by dragging and dropping it into the folder in the left navigation pane. Somehow the whole folder has disappeared. It is not in the deleted file. I cannot find it as a sub folder. Any suggestions?
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- oulook
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Posted November 16, 2012 at 10:53AM
Is it in the Recycle Bin?
Or maybe try a Windows search for the folder name
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Posted November 16, 2012 at 11:25AM
When this has happened to me in the past, it has usually ended up as a sub-directory of one of my other folders. In Outlook 2003, I have an "All Mail Folders" list in the left hand column. Within that list, any folders with a sub-directory have a + sign against them.
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Posted November 16, 2012 at 12:32PM
QuizMan - I would agree as this has happened to me on more than one occasion.
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Posted November 16, 2012 at 2:40PM
Thanks folks. Co incidentally I had a major crash following last nights W7 updates. The recycle bin is not the culprit. I have looked on folders to find sub directories but so far not found. Will report back after more checks. Tried using Widows explorer but no luck.
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Posted November 16, 2012 at 2:59PM
Forgot to ask - do you back up your pst file? If so restore from that.
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Posted November 16, 2012 at 3:34PM
Woolwell
I usually back them up daily to another drive. Had some rather disturbing medical news recently so have been a bit remiss, but worth a try. The problem is how to get at the file. I keep all my Outlook on my Data File partition in F:\My Documents\My Outlook. In there, and on its back up in I\Backup of my documents\My Outlook is only am "Archive" folder. How to explore it?
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Posted November 16, 2012 at 4:08PM
As far as I am aware you cannot explore it.
I still think that the folder is there somewhere. Have you looked under calendar, etc as well as mail? If it is deleted it normally goes into the deleted items first.
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Posted November 16, 2012 at 4:48PM
Woolwell
Thanks. Will keep looking. Luckily there was nothing too vital lost. Still a pity the back up is so opaque - I wish it were more like W Explorer.
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