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Lost folder in Outlook


john bunyan

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I have W7, Use Outlook for e mail. I was trying to move an incoming e mail to a folder (lets say Folderwww) by dragging and dropping it into the folder in the left navigation pane. Somehow the whole folder has disappeared. It is not in the deleted file. I cannot find it as a sub folder. Any suggestions?

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Sea Urchin

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Is it in the Recycle Bin?

Or maybe try a Windows search for the folder name

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QuizMan

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When this has happened to me in the past, it has usually ended up as a sub-directory of one of my other folders. In Outlook 2003, I have an "All Mail Folders" list in the left hand column. Within that list, any folders with a sub-directory have a + sign against them.

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Sea Urchin

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QuizMan - I would agree as this has happened to me on more than one occasion.

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Woolwell

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Happened to me too!

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john bunyan

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Thanks folks. Co incidentally I had a major crash following last nights W7 updates. The recycle bin is not the culprit. I have looked on folders to find sub directories but so far not found. Will report back after more checks. Tried using Widows explorer but no luck.

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Woolwell

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Looked in archive folders?

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Woolwell

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Forgot to ask - do you back up your pst file? If so restore from that.

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john bunyan

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Woolwell

I usually back them up daily to another drive. Had some rather disturbing medical news recently so have been a bit remiss, but worth a try. The problem is how to get at the file. I keep all my Outlook on my Data File partition in F:\My Documents\My Outlook. In there, and on its back up in I\Backup of my documents\My Outlook is only am "Archive" folder. How to explore it?

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Woolwell

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As far as I am aware you cannot explore it.

I still think that the folder is there somewhere. Have you looked under calendar, etc as well as mail? If it is deleted it normally goes into the deleted items first.

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john bunyan

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Woolwell

Thanks. Will keep looking. Luckily there was nothing too vital lost. Still a pity the back up is so opaque - I wish it were more like W Explorer.

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