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Unable to see wifi network on laptop but can on other computers

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SimonBWFC

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Posted November 14, 2012 at 9:28PM

We recently had our super hub changed by Virgin and up until then we had several devices which connected to the network. For some reason my wife's laptop is not able to see our wireless network but can see all our neighbours! All other devices see the network and connect with no issue.

What should I be checking?

Simon

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SimonBWFC

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Posted November 16, 2012 at 2:29PM

No need for the dongle, changing the channel number (13 -> 6) in the super hub did the job.

Thanks

Simon

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