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LOSS OF SOUND - Windows 7


novis

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My Toshiba Equium laptop has lost sound - no problem with the speakers which test OK. I downloaded JYK Recorder software to transfer cassette tapes to MP3 which seems to have caused the problem. How can I resolve it? Haven't been able to find answers online.

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Jock1e

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Would a system restore to before you downloaded JYK Recorder software work.

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novis

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It might - but I still need the device to install files.

b) I don't know if I have a back-up that I can restore to.

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lotvic

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Uninstall JYK Recorder, reboot laptop, then download and use Audacity instead.

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