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Problem with Google Earth update

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john bunyan

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Posted November 12, 2012 at 6:06PM

I have W7 Ultimate, IE 9. I had a prompt via my "action centre" to update Google Earth. I downloaded it to my downloads file, but when I ran it it ended up with a "programme not responding" message. I then Uninstalled the programme, downloaded again to ensure the latest programme. Twice the installation seemed to go ok but in the end "Hung" with a small box that said " Loading myplaces kml, including enabled overlays" Eventually a "programme not responding" message appeared. The same thing happens each time I try to launch it . I use Avira Anti virus.I did restart the PC.Any views?

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john bunyan

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Posted November 12, 2012 at 7:10PM

Could not solve it. Used System restore which got me the old working version back.

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Woolwell

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Posted November 12, 2012 at 8:07PM

I've only had W7 for about 10 months but I haven't had a Google Earth prompt in action centre. However following your post I had a go at updating Google Earth. At first it told me that it could not contact the server (linked to your problem?). I then downloaded the latest version 7 (I was still on 6) and it updated.

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john bunyan

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Posted November 12, 2012 at 9:12PM

Woolwell

Thanks for input. My version is 6.2.2.6613 The new one failed. I woll try again sometime.

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john bunyan

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Posted November 12, 2012 at 9:53PM

Weirdly, it installed ok on my wife's laptop, also on W7. I let Chrome install whereas I declined it on the desktop. Will try again one day.

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john bunyan

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Posted November 12, 2012 at 9:53PM

Weirdly, it installed ok on my wife's laptop, also on W7. I let Chrome install whereas I declined it on the desktop. Will try again one day.

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john bunyan

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Posted November 16, 2012 at 8:50PM

I give up on my desktop. I have tried uninstalling, and when the new programme launches, it stops responding as in my opening post. I manage to get the old version back using system restore. Tried all the Googled recommendations such as deleting files in the low roaming folders. It installed well on my laptop. I use Avira on both. Tried disabling it on installation. I cannot waste more time on it.

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Woolwell

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Posted November 16, 2012 at 9:06PM

Google Maps does much of what Google Earth does.

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sunnystaines

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Posted November 18, 2012 at 9:13AM

latestest google earth working fine on w7 but crashes the xp laptop had to uninstall it from xp.

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john bunyan

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Posted November 25, 2012 at 4:18PM

In the end my problem was solved. I updated my MVidia 7800GTX video card with latest W7 /8 drivers and downloaded and installed Googleearth win-bundle-7.0.1.8244 and all was well.

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john bunyan

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Posted November 25, 2012 at 4:19PM

Still cannot green tick..

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