We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
Contact Forum Editor

Send an email to our Forum Editor:


PLEASE NOTE: Your name is used only to let the Forum Editor know who sent the message. Both your name and email address will not be used for any other purpose.

Tech Helproom


It's free to register, to post a question or to start / join a discussion


 

dvd drive will not open


rubygxx

Likes # 0

Hi, i have an old packard bell ixtreme X2711 and i was setting it up for my grandson at his dads house, they have only had it running a few days, it has not been used for a year, now the dvd drive tray will not open, pressing eject or trying to eject from my computer results in it trying hard to do something, you can hear it clicking and struggling to open, tried the small hole just under the tray but that wont make it open either, would anyone know any other way to get it to open, i cannot seem to find any real info online for this pc, i know its an atapi dvd w DH16WIP ata device, any help much appreciated.

Like this post
spuds

Likes # 0

You appear to have running two threads on the same subject, possibly due to a recent server overload problem?.

I have responded in the other thread. Problem is usually by something broken or jammed inside, if the pin-hole method doesn't work. You could also check for loose cable connections.

Like this post
rubygxx

Likes # 0

Hello and thanks, i was at my sons house and tried a few times to release it with poking a thin wire into the reset hole, then my son comes home from work and , when i explained where the hole was,( he previously couldn't find it when i said there should be a small hole to eject the tray)he managed to get it to open first go,obviously i was doing it hard enough, not sure but anyway, he got it open , thanks for your help and i have not got a clue about another thread on same subject, not sure what i did there sorry.

Like this post
spuds

Likes # 0

Thanks for the response and how the problem was resolved.

Here's the other post http://www.pcadvisor.co.uk/forums/1/tech-helproom/4186504/dvd-will-not-open/

Like this post

Reply to this topic

This thread has been locked.



IDG UK Sites

Best Christmas 2014 UK tech deals, Boxing Day 2014 UK tech deals & January sales 2015 UK tech...

IDG UK Sites

Apple's 2014 highlights: the most significant Apple news of 2014

IDG UK Sites

Watch this heartwarming Christmas short by Trunk for composer John Rutter

IDG UK Sites

Ultimate iOS 8 Tips: 35 awesome and advanced tips for using iOS 8 on iPhone and iPad