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Problem with walkjogrun site


hssutton
Resolved

Likes # 0

My sons partner a keen marathon runner uses the following web page Walkjogrun. Three days ago the map disappeared leaving 3/4 of the screen blank, anyone any idea as to what the problem can be?. Vista Ultimate/Firefox.

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northumbria61

Likes # 0

Try clicking on HELP and troubleshooting from that page to see if there is a solution for you OR you can email from the Support Center webpage (see below Contact Us) enter link description here

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northumbria61

Likes # 0

Incidentally I am able to view the maps from your first LINK. I believe they are just Google maps - maybe you need to reinstall them.

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Woolwell

Likes # 0

Clear your browser cache and see if the site loads ok then.

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hssutton

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Thanks will pass on your sugestions.

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rdave13

Likes # 0

hssutton, as Woolwell , but use Ccleaner to clear cashe in default mode.No browsers open. Some passwords will be lost and history will disappear, unless otherwise ticked. They might find the machine will even run a bit faster.

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hssutton

Likes # 0

I will tick this as resolved,my son is away for a few days and his partner has no idea how to use Ccleaner. I did suggest she try IE and that is working ok, so just seems to be a Firefox problem.

Many thanks for the suggestions

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