We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
Contact Forum Editor

Send an email to our Forum Editor:


PLEASE NOTE: Your name is used only to let the Forum Editor know who sent the message. Both your name and email address will not be used for any other purpose.

Tech Helproom


It's free to register, to post a question or to start / join a discussion


 

System restore not responding and wont shut down


bumpkin
Resolved

Likes # 0

Hi, tried to do a restore but got the not responding message, tried to close in task manager but became a loop and all I could do was turn off the power, no access to start menu. Tried reboot and safe mode both to no avail, it booted up OK but nothing worked apart from Email. Then tried "last known good configuration" which seemed to sort things until I tried to create a new restore point then everything froze got the outline of the restore window in center of screen filled white no text in it and nothing works and I cant close it back in a loop. Had to post this on another PC, any suggestions please, I am currently running my AV but this should have picked up on this anyway if that is the problem.

Like this post
bumpkin

Likes # 0

no answers anyone? I can recover from a backup on an external drive as a last resort but will lose some programs and not really the route I want to take.

Like this post
woodchip

Likes # 0

To shut down hold the power button in till it stops

Like this post
woodchip

Likes # 0

I think that System Restore is corrupt, only way to get it back working but no restore points, is turn it off then back on. When starting PC try Pressing F8 again and do a selective startup you have the to press Y for Yes N for No on each item it will Hang most likely on the one that is the problem

Like this post
bumpkin

Likes # 0

Big trouble now, cant even access my backup software now, screen lights up as normal, mouse works but when I click nothing happens just the egg timer appears and that is it, never moves on.

Like this post
woodchip

Likes # 0

Re-Start in Safe Mode it it will Start

Like this post
bumpkin

Likes # 0

Can you clarify that please Woodchip, when I press F8 I don`t see any "Y or N" commands just a list of options ie safe mode, enable boot logging,reboot etc.

Ray

Like this post
bumpkin

Likes # 0

Thanks, I can get get into safe mode but all I get is a black screen apart from the recycle box icon and Firefox & thunderbird none of which work

Like this post
Fruit Bat /\0/\

Likes # 0

XP? vista? or 7?

Like this post
bumpkin

Likes # 0

Hi, it is XP Pro but looking more sinister by the moment. I can boot it and see the screen as normal but as soon as I click on anything that`s the end of it, nothing else happens all I can do is switch off the power and have another go.

Ray

Like this post
Fruit Bat /\0/\

Likes # 0

Repair XP

OPTION 1 - Repair XP by replacing corrupt files Type

sfc /scannow

in the run box, press enter and let system file checker find and replace missing / corrupt file in windows and explorer.This will take awhile to complete and you may be asked for the CD to be in the drive if windows is not preinstalled on the hard drive.

sfc /scannow problems http://www.updatexp.com/scannow-sfc.html

OPTION 2 - Repair XP by install over the top of existing system

  1. Boot the computer using the XP CD. You may need to change the boot order in the system BIOS so the CD boots before the hard drive. Check your system documentation for steps to access the BIOS and change the boot order.

  2. When you see the "Welcome To Setup" screen, you will see This portion of the Setup program prepares Microsoft Windows XP to run on your computer:

To setup Windows XP now, press ENTER.

To repair a Windows XP installation using Recovery Console, press R.

To quit Setup without installing Windows XP, press F3.

  1. Press Enter to start the Windows Setup.

To setup Windows XP now and Repair Install , press ENTER.

DO NOT choose "To repair a Windows XP installation using the Recovery Console, press R", (you Do Not want to load Recovery Console).

  1. Accept the License Agreement and Windows will search for existing Windows installations.

  2. Select the XP installation you want to repair from the list and press R to start the repair.

  3. Setup will copy the necessary files to the hard drive and reboot.

Do not press any key to boot from CD when the message appears.

Setup will continue as if it were doing a clean install, but your applications and settings will remain intact.

Repair XP http://www.michaelstevenstech.com/XPrepairinstall.htm

Like this post

Reply to this topic

This thread has been locked.



IDG UK Sites

Android One vs Android Silver vs Google Nexus: What is the difference?

IDG UK Sites

2014 Mac mini release date, specs, rumours: When's the new Mac mini coming out?

IDG UK Sites

Long live the internet fridge: the Internet of Things is coming

IDG UK Sites

How Prometheus' colourist Juan Ignacio Cabrera gave a tense, edgy feel to Chosen