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start up - disk checking. wont complete

westgolf

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Posted October 30, 2012 at 7:32PM

When I start up my desktop goes directly to disk-check. it cannot be cancelled (as the screen says it can) it then stalls forever at , journal verification completed.I cannot progress from there.I am running W.7. All seems to have gone wrong since update to AVG 2013(which i had to do). Running very slowly since that. malware scans show nothing - but now - cant do anything ? any help please. Thanx.

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Fruit Bat /\0/\

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Posted October 30, 2012 at 7:50PM

  1. Open the Start menu and type "cmd" into the search box.

  2. When, the program, cmd appears, right-click it and select Run as Administrator from the drop down menu. If Windows asks for permission to run the command prompt , click Continue.

  3. Once the Command Prompt has been accessed, type chkntfs /x C: (where "C:" is the letter of the drive that is scheduled.

Note: Check Disk will not run when the computer is restarted.

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woodchip

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Posted October 30, 2012 at 7:50PM

Can you start using Safe Mode tapping F8 or F5 as its booting. If you can you may be able to do a Restore

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westgolf

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Posted November 3, 2012 at 3:25PM

Thank you for this, safe mode did the trick, amazing how slow the pc has become since update to avg 2013 (free). so dissapointed & the pop-ups are ridiculous, many thanks to fruit bat & woodchip.

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