We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
Contact Forum Editor

Send an email to our Forum Editor:


PLEASE NOTE: Your name is used only to let the Forum Editor know who sent the message. Both your name and email address will not be used for any other purpose.

Tech Helproom


It's free to register, to post a question or to start / join a discussion


 

audio cd wont play on pc


carnoustiejim

Likes # 0

hi i have a cd that plays in my audio player but when i try to open it on my pc it does not open can you advise me how to fix this thanks kirriejim o/s win7

Like this post
Fruit Bat /\0/\

Likes # 0

Is the PC even seeing the CD in explorer?

You will need to open it with a media player of some sort if windows can see it

Like this post
carnoustiejim

Likes # 0

when i insert it in the drive windows does not pick it up at all what media player do you suggest thanks kirriejimn

Like this post
Ian in Northampton

Likes # 0

I'm inferring that part of Fruit Bat /\0/\'s response is asking whether any CD is showing up in the drive. Supposing you put a non-audio CD in the drive - can you see that in Windows Explorer? If 'no' that would indicate a drive problem rather than an audio problem.

Like this post
Fruit Bat /\0/\

Likes # 0

No CD/DVD or CD-ROM access is missing error Code 19, Code 31, Code 32, Code 39, or Code 41 Try this if the optical drives are not appearing in My Computer or Device Manager. (This is sometimes caused by the removal of Roxio or other writing software.)

http://www.dougknox.com/xp/utils/XP_CD-DVD-Fix.zip Download XP_CD-DVD-Fix.zip and save this file to your hard drive. Navigate to where you saved it and double click the file to extract the contents. Locate the EXE file you extracted and double click it. A confirmation dialog will appear when the script is done. You may need to reboot for the change to take effect. This utility is only intended for Windows® XP, but also appears to work for Vista and Windows 7. You may need Administrator level access to use this utility. If you do not have Administrator level access, the program will say it is finished, but will not have made any changes.

Similar fixes http://support.microsoft.com/kb/314060/ works for W7 Vista or XP http://aumha.org/downloads/cdgone.zip

or manual fix Run regedit and navigate to registry key HKEYLOCALMACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}. Highlight it and in the right pane, find the Upperfilters and Lowerfilters values. Highlight each one in turn, right click and delete them. Close regedit and restart the computer. If in doubt make a restore point before making changes.

Like this post
Aitchbee

Likes # 0

I'm just re-iterating what Ian in Northampton suggested, namely that the CD/DVD reader might be faulty ... as I had a similar problem ... I noticed that the little lens situated on the tray mechanism of the internal CD/DVD drive was broken. (laptop)

The workaround (I used) was to disable the faulty drive in The CONTROL PANEL / Device manager in windows and use an external CD/DVD drive connected to the USB port(s) to read/write disks.

Like this post
carnoustiejim

Likes # 0

hi sorry for delay in getting back about problem tried all your suggestions still not picking it up tried i got my friend to copy an old tape to cd and as i said pc does not recognise is i tried a few of my cds and they play ok also tried cd in wifes laptop same result thanks kirriejim

Like this post
Fruit Bat /\0/\

Likes # 0

Sounds like he has not finalised the GD when burnt to disk

it will therefore only play on his machine - disks need finalising in the machine they are burnt on before they will play in other machines.

Like this post
Muergo

Likes # 0

Ashampoo disc burner software will change format of one CD to burn a different type if that's of any help, get the free trial.

Like this post

Reply to this topic

This thread has been locked.



IDG UK Sites

Best Christmas 2014 UK tech deals, Boxing Day 2014 UK tech deals & January sales 2015 UK tech...

IDG UK Sites

Chromebooks: ready for the prime time (but not for everybody)

IDG UK Sites

Hands-on with Sony's latest smartglasses

IDG UK Sites

Apple TV expert tips: get US Apple TV content, watch Google Play, use multiple Apple IDs and more