We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
Contact Forum Editor

Send an email to our Forum Editor:

PLEASE NOTE: Your name is used only to let the Forum Editor know who sent the message. Both your name and email address will not be used for any other purpose.

Tech Helproom

It's free to register, to post a question or to start / join a discussion


OE Group contacts lists not recognised - been changed to MAPI


Likes # 0

Trying to e-mail a group of people using a Group list that I've used for several years I've got a message "The Address Book could not locate an e-mail client that it could invoke. The Address Book uses the Simple MAPI protocol to send e-mail. If your e-mail client provides an option to let it handle Simple MAPI calls please turn on the option from the e-mail client and try again."

I've only got a blueyonder address and for mail this is set to POP3 and any available connection.

Who is the e-mail client -if it's me where do I find the option to turn it on?

Like this post

Likes # 0

Like this post

Likes # 0

"MAPI" = Messaging Application Program Interface

"Who is the e-mail client" that would be Outlook Express if that is what you use for your emails.

e-mail client is the program on your pc that you use to send and receive your email.

It sounds as if Outlook Express is not set as your default email client for Address Book to use. Have a look in OE | Tools | Options | General tab, and at the bottom click on 'make default'

And then open Internet Explorer | Tools | Internet Options | Programs tab, and change the 'Contact List' to Address Book.

Close both programs and then try again, with a bit of luck that should have fixed the association if not then see beeuuem's link about corrupt address book.

(Note: if you have MS Office Outlook installed, then everytime MS updates Office it sets Outlook as the default mail instead of Outlook Express, and then you have to reset OE as default again)

Like this post

Reply to this topic

This thread has been locked.

IDG UK Sites

Sony Xperia Z3+ release date, price and specs: The Xperia Z4 for the UK

IDG UK Sites

Why Intel’s vision of the future is a future I want to live in

IDG UK Sites

10 amazing, creative uses of tech – and the brands behind them

IDG UK Sites

Jony Ive 'semi-retired' into new role: kicked upstairs as Chief Design Officer