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Runtime error on opening one particular website

Diemmess
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Posted October 20, 2012 at 9:40AM

Thanks to this website and the advice given,I was able to fix by email and telephone, a damaged I.E. and Outlook on an elderly friend's computer. I feared there might be more to come! This is the nub of what he asks.

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"Never being satisfied, there is one niggle, which occurred sometimes before and is still there (once) since. This is with the Ramblers Website: click on the link brings up their site – fine – then as soon as it opens comes up ‘RUNTIME ERROR! This site has to be closed in an unusual manner…….’ and it goes round in a loop. Refers to C\Prog file\Int exp\intexplore.exe. Like the good ship venus, there is no way of stopping it. This is not totally new one. Any idea?"

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Nontek

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Posted October 20, 2012 at 10:27AM

Is this any help?

Also make sure Windows is fully updated, and if possible add more RAM or re-seat RAM sticks.

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Diemmess

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Posted October 20, 2012 at 11:56AM

Thanks Nontek. part of that link seems to refer exactly to what he needs. I'll phone him later today and see if the magic works!

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Nontek

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Posted October 20, 2012 at 12:06PM

OK - Good luck.

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Diemmess

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Posted October 20, 2012 at 5:38PM

Success. Many thanks for your help

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Nontek

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Posted October 20, 2012 at 5:49PM

Great, thanks for your feedback.

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