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Malware

highside

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Posted October 20, 2012 at 9:25AM

Hi,I ran Malwarebytes and it found a virus and it has been quarantined, what is the difference between quarantine and the option to delete it? Also does the program remove the offender for good or will it keep returning.

file is Pup.bundleoffer and was listed under as freefileviewer in user downloads.

Thanks

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Nontek

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Posted October 20, 2012 at 9:28AM

Once quarantined your PC is safe, I have never heard of anything escaping. However, you can click on Delete All in the Quarantine Tab in MalwareBytes, which is what I always do.

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highside

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Posted October 20, 2012 at 9:45AM

Thanks. Why isnt it simply deleted in the first place?

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Nontek

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Posted October 20, 2012 at 10:03AM

A good question, one I am afraid to which I do not have an answer!

I could guess, that perhaps that gives the programmers of the security systems, more time to study the rascal and work out a defense for future use!

Though my guess is probably totally wrong

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Pine Man

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Posted October 20, 2012 at 10:15AM

I think you'll find that the reason viruses aren't deleted immediately is because security software isn't infallible and what it thinks maybe malware could be perfectly safe. Once it is quarantined you have the choice of checking it out and then taking the appropriate action, which could actually mean reinstalling it because it's perfectly safe.

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Jock1e

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Posted October 20, 2012 at 10:33AM

I agree with Pine Man sometimes it is a false positive and if you delete it your computer might not work properly after that.

So best keeping it in quarantine for a few weeks and if no problems with your computer then delete it.

All you have to do just now is Google for your problem and see how many others have the same problem after running MalwareBytes.

Looks like it is just Malwarebytes that is finding that particular problem.You would have thought other security programs would also be finding them,But no,

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Nontek

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Posted October 20, 2012 at 11:27AM

I too agree with Pineman, and as far as False-positives are concerned, I reckon it is always best to err on the side of caution.

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highside

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Posted October 22, 2012 at 8:26AM

Thanks for all replies, annoying that Norton gives a clean health check when a free program finds a (seemingly) problem.

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onthelimit1

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Posted October 22, 2012 at 9:01AM

PUP = Potentially Unwanted Programme, so it may have been innocuous which is why Norton ignored it.

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Jock1e

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Posted October 22, 2012 at 9:09AM

I will go with onthelimit1 with his views they are probably doing no harm where they are.Just warning you that they could be a potential risk.

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