We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
Contact Forum Editor

Send an email to our Forum Editor:


PLEASE NOTE: Your name is used only to let the Forum Editor know who sent the message. Both your name and email address will not be used for any other purpose.

Tech Helproom


It's free to register, to post a question or to start / join a discussion


 

Modem / Fax-scan not working


Furkin

Likes # 0

Hi all,

I've just tried to send a fax from my desktop. I have a US Robotics Dial-Up modem (new) and using MS Fax/Scan system. I have used it a dozen times over the past 6 months. Today though, nothing happens.

I press ctrl+P to the printer list. I select Fax, which opens the Fax/Scan routine. I input the fax number & click Send. The Fax/scan page drops away - as usual. This is where the 'fax status' page pops up whilst it dials the number,,,, but today nothing happens. I've checked the cable and all is well.

The only thing thats happened recently, is that I had to run a System Image Restore last week, & I havn't sent a fax since.

I looked at Fax in the C.p > Printers, and it says connected & ready. There isn't a problem in Device manager.

I'm sure that many many years ago, there was a way to test the modem in situ.

Any ideas please ?

IE9 + Win-7 32bit + 4gb ram

Like this post
Furkin

Likes # 0

sorry,,,,,,,,,,,,,,, forgot to click Subscribe box !

Like this post
Furkin

Likes # 0

Hi guys,

I just remembered, since I did a System Image Restore last week, I have been getting the following message (which I included in an earlier post):

**INTEL UNDI PXE-2.1 Build 083. R + PCIe GBE Family Controller server v2.38 12/24/10 Client MAC ADDR 54 04 A6 F2 GUID: CO437A81 - ????-????-???? DHCP _ _ _ _**

As it’s to do with the PCI slots, I’m assuming that it is to do with the modem ?

Can anyone confirm either way please ?

Like this post

Reply to this topic

This thread has been locked.



IDG UK Sites

Windows 10 release date, price, features. The next version of Windows will run on everything:....

IDG UK Sites

An Apple fan's perspective on the Windows 10 launch

IDG UK Sites

Sensor-laden kids' watch with 3G launches in Japan

IDG UK Sites

2014 Retina iMac release date rumours, specs and features: 27in 5K Retina iMac 'launching this mont'......