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Mouse buttons no longer responding


Podracer

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A problem I have never come across before; Windows Vista on a quad core Hewlett Packard with plenty of RAM and HDD space.

Without warning the mouse buttons have ceased to have any effect. The pointer moves fine, but trying to click on the start menu, on any icon, or anything at all (eg, if using menus in MS Word) produces no effect.

We have changed the mouse, but to to avail (the original mouse works fine on another computer) - so it is not the mouse. Interestingly, trying to use the Windows key also has no effect, so the only way of shutting down is to hold down the computer switch. When we re-boot it, the mouse may OK for a few minutes, then the buttons (both left and right) cease to (but the pointer still moves).

We have installed no new software, and all anti-virus and malware scans are up to date and show no problems. Googling the problem does not come up with anything meaningful. Any useful suggestions would be very much appreciated.

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woodchip

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It may be time to type in the run box MSCONFIG, go to startup Tab and remove ticks other than Anti-Virus Restart PC then try PC if its okay restore startup items that you want to run at startup one at a time and reboot and test

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Jock1e

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I had the exact same problem about a month ago but not sure how I fixed it.

Maybe it is a keyboard problem and not a mouse problem.Try updating the driver for it or role the driver back.

None of those work delete the driver and let microsoft install a new one at start up.

Try power options and set them all to never so that the computer does not go to sleep.

I also had problems in Services some programs were not running that should have been.

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Podracer

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Thanks for the suggestions - we have now done a system restore (and we had to wait till it did work as SR does not work in safe mode....) going back to before the problem occurred, and (touch wood) it seems to be OK now. I will gradually move forward (eg, re-install a couple of Windows updates etc) and see if the problem re-occurs. But for the moment, all seems well.

In slow time, I will also try the MS config route - but it all takes time and at the moment I do not have the time to sit over a hot computer for too long.

Thanks for your interest.

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