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Windows mail working but browser say no connection


grumpy-git

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Laptop running vista, connecting via wi-fi.

Firefox will for maybe 10 minutes then fail to connect. Connection appears to be fine - local and internet, but to get Firefox to work I have to disconnect & reconnect again.

Strange thing is that windows mail continues to work normally & emails keep coming.

Rarely use IE but that seems to suffer the same problem. Any ideas folks?

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grumpy-git

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Just realised replies go on to page 2.

I don't have java installed. I removed it following a computeractive article, but the wifi problems were around before it was removed.

That hippo link doesn't work.

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grumpy-git

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No yellow triangles in device manager, just waiting for browser to fail & will check again.

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grumpy-git

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IE & Firefox both just failed to load pages after working for about 30 minutes, email ok though.

No yellow triangles anywhere in device manager.

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lotvic

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Next to try is the cable connection instead of wireless.

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rdave13

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Sounds like a trojan. Allows connection for a while then changes to a proxy server but allows email connection for info. Run your security software in safe mode.

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grumpy-git

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Little bit more which might help.

When browsers weren't connecting, I tried sending an email - but it wouldn't send. Emails could be downloaded though, so it seemed like 1-way traffic, coming in but not going out.

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rdave13

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When browsers not connecting check that no proxy servers are in use, hence my previous post.

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grumpy-git

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Started in safe mode & full system scan running.

I have looked at connection settings in the past & that is set for "use system proxy settings". Have not noticed that change at any time I have tried to find the problem.

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rdave13

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"use system proxy settings". What proxy settings and where? What security software do you use?

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grumpy-git

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I use Norton Internet Security 2012.

The proxy setting mentioned is that in firefox/options/tools/advanced/settings. Only place I could think of to check.

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