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Tech Helproom


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PC Freezes on boot up


peterleay

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My Acer [Vista] tower freezes when I open a browser, and I cann't 'unfreeze' it, eve via cntrl-alt-dlte But if I start the pc in safe/networking mode I can access everything online, but not any programmes [eg Photoshop] presumably because drivers are disabled in safe mode. I tried 2 system restarts but no joy. Any ideas?

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Jock1e

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Did you try last good configuration in safe mode.

You don't use tune up utilities do you.

Have you had a look in device manager to see if there are any problems.

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peterleay

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Jock1e ~ you've asked me three questions I don't understand! 'last good configuration' - do you mean system restart? Don't know what tune up utilities are , so I guess I don;t use them. Don't know if this is relevant to that but I do use Soluto. And if I look in device manager what should I be looking for? I just looked and there 's a list of everything but no notations or anything. Sorry to be a pain. Isn't there something which can scan your pc to detect what's wrong?

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Jock1e

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I don't suppose it has been running fairly slow for a while then freezes.

You could run chkdsk and make sure both boxes are ticked if it finds any problems it should repair them but if it does not finish it's scan it could be a hard drive problem.

That will take a long while to run so leave it as a last resort.

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woodchip

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Have you tried disabling Start-up Programs in MSCONFIG?

type MSCONFIG in Run then press enter go to Start-up tab and remove start-up items, do not stop your Anti-Virus running. You can re-enable these if you like one at a time and test to find the problem program

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