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Tech Helproom


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Accessing a built-in webcam on a laptop


Laurence WM
Resolved

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I have recently purchased a laptop, an Asus Notebook X501:

http://www.pcworld.co.uk/gbuk/asus-x501u-xx049v-15-6-laptop-white-14442750-pdt.html?intcmpid=display~RR~Laptops+%26+Netbooks~14442750#longDesc

It uses Windows 7.

Supposedly, a webcam is installed. But where is it?

If I click on 'Start' and write 'webcam' I get directed to Devices And Printers in Control Panel. Here there is no mention of a webcam, although there is an 'unspecified HID-compliant device', whatever that is. Clicking on it gets me no further though.

Help, please.

Many thanks, Laurence

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rdave13

Likes # 0

Is it listed in all programs as Acer crystal eye or similar?

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Laurence WM

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Thanks rdave13, but there's nothing like that in All Programmes.

Laurence

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rdave13

Likes # 1

If you have windows live messenger then click on tools, and click on 'set up audio and video devices..'. That should show if you have a webcam with drivers loaded. If you don't have the menu bar showing then click the dropdown arrow by your name and tick 'show the menu bar'.

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Nontek

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Surely having just purchased a new laptop, you will have the necessary instructions to explain where everything is and how to gain access.

A built-in webcam does not have separate software to make use of it, you will need Skype or similar, you can then see and set-up your webcam.

Download Skype (Free) here

Skype

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Nontek

Likes # 0

Surely having just purchased a new laptop, you will have the necessary instructions to explain where everything is and how to gain access.

A built-in webcam does not have separate software to make use of it, you will need Skype or similar, you can then see and set-up your webcam.

Download Skype (Free) here

Skype

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Nontek

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Sorry about double post - the dreaded Site error again.

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Nontek

Likes # 1

BTW, HID stands for Human Interface Device ... in this case, your webcam.

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Nontek

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I have worked out that to overcome the Site error message, after Posting a Response in the normal way, ignore the Site error message and close your Browser - wait a few moments and then open your Browser again. You will then find your message has Posted.

This exactly what I am doing now!

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iscanut2

Likes # 1

The camera lens should be inside the top of the lid of the laptop when open. Do as Rdave says or install Skype and follow instructions on accessing the camera which you can test.

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Laurence WM

Likes # 0

Thanks everyone.

I did look through the instructions, but could not find mention. I have now accessed it through Windows Live Messenger.

Cheers, Laurence

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