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Tech Helproom


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Windows XP home edition won't boot up


PC_HelpMe
Resolved

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Hi all,

My computer has decided to just not load up - it won't even load up in safe mode. The following message then came up:

A problem has been detected and windows has been shut down to prevent damage to your computer.

If this is the first time you've seen this stop error screen restart your comp."

It then goes on to say disable antivirus or check hard drive configuration and run CHKDSK /F for hard drive corruption.

Technical info: * STOP: 0x00000024 (0x001902FE,0xF79C36DC

It gives more numbers etc.

I then also tried using the recovery disc yet this same message came up!

How can I try and fix anything when I can't seem to get off this error message?

Any advice really appreciated.

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PC_HelpMe

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Sorry - me again - not received caddy yet - but how will I run CHKDSK on an external drive?

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lotvic

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Right-click the external drive and select "Properties." The "Properties" window will open.

Read more: How to Run Chkdsk on an External Hard Drive | eHow.com http://www.ehow.com/how6795432run-chkdsk-external-hard-drive.html#ixzz29Tu08JbN

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lotvic

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That link 'broke' because there were 2 _'s in it.

ClickHere instead

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PC_HelpMe

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Hi. The drive is now connected to my laptop and I guess the food news is that the laptop recognises it. I am faced with the following hurdles:-

  1. It won't let me run CHKDSK as it says the drive is already in use. I am not aware that it is so how am I gonna get it to perform this task?

  2. I have tried to also enter the tab within this hdd that has my name on it so I can hopefully find all my stuff - but it says I don't have permission to access it. It then tells me to press enter to get permission, but then doesn't appear to do anything.

Any suggestions?

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PC_HelpMe

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Ok so I can now access all my stuff YIPPEE!!!!!

I still need to know how to run CHKDSK on that drive when it keeps saying the drive is in use.

I also need to know how i would fo about fixing the actual computer and getting it to boot up.

Thank you so much for your help so far - this is one very happy lady :-)

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woodchip

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Double Click My Computer, Right Click the Drive then on Properties/Tools Check Disk do a full scan and let it fix any problems automatic

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PC_HelpMe

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Thanks woodchip - but I tried that and it says it can't do the scan because the drive is in use already?

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PC_HelpMe

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It is now scanning the disc.

What will I need to do to get the computer back working?

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lotvic

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The CHKDSK may with luck fix it, so try it back in other pc and see what happens.

Hope you have copied all your stuff off the drive 'just in case'

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PC_HelpMe

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Done check disc - both options.

First option to automatically fix file system errors resulted in this:

"Some problems were found and fixed...... Any files affected by these problems were moved to a file called FOUND".

And scan for and attempt recovery of bad sectors resulted in this:

"Your device or disk was successfully scanned. No problems were found. It is now ready to use".

So what/where is the error that caused windows to not boot up? What would I need to do to put the hard drive back in the comp and fix it?

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