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Tech Helproom


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Windows XP home edition won't boot up


PC_HelpMe
Resolved

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Hi all,

My computer has decided to just not load up - it won't even load up in safe mode. The following message then came up:

A problem has been detected and windows has been shut down to prevent damage to your computer.

If this is the first time you've seen this stop error screen restart your comp."

It then goes on to say disable antivirus or check hard drive configuration and run CHKDSK /F for hard drive corruption.

Technical info: * STOP: 0x00000024 (0x001902FE,0xF79C36DC

It gives more numbers etc.

I then also tried using the recovery disc yet this same message came up!

How can I try and fix anything when I can't seem to get off this error message?

Any advice really appreciated.

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PC_HelpMe

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PC_HelpMe

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If you can see it, can you tell from that what kind of external caddy I am going to need?

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lotvic

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You need a SATA to USB Caddy.

Your caddy has connections for IDE drive (also note that it's IDE drives that have a jumper pin - the little bit of plastic to set it as master or slave) When using a caddy you don't set it to slave as it will be connected via usb to your pc as a mass storage device and not sharing a cable with another harddrive.

Your drive is a SATA (it doesn't have a jumper pin)

The difference is: IDE harddrives can share a cable connection to the motherboard so you have to set the jumper pin so bios will know which is the Master to boot from.

SATA harddrives do not share a cable, each cable plugs in separately to the motherboard.

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lotvic

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If you have this Caddy it says it is not for SATA harddrives

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woodchip

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If it a Old Drive it will be IDE connection, new later ones are SATA

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Fruit Bat /\0/\

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Narrow data cable rather than wide data cable? Then its sata

Are you connecting to another PC or laptop?

If PC then disconnect the data cable at the motherboard end and use drive and cable to a spare port on the motherboard of your other PC(whle PC shut down of course).

Windows should find the drive OK when you boot up the other PC.

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lotvic

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He said on page 5 that he wants to connect caddy to laptop to get data off and run a chkdsk

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PC_HelpMe

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Thanks everyone.

I will be connecting to my laptop. Obviously have to buy a SATA to USB caddy first.

Will I need to buy anything else or do anything before presumably just booting up my laptop then connecting this hdd to it when the external caddy arrives?

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PC_HelpMe

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lotvic

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should do, I presume your drive is not bigger than 500GB? it says: Compatible with USB 2.0, SATA/ESATA, IEEE 1394. Hot-Swappable with Easy Plug & Play. Supports 3.5" SATA Hard Drives any speed up to 500GB

Yes, Plug & Play - you just switch it on and plug it in and your laptop will see it.

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