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Tech Helproom


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Comodo System Utility FREE Disk Cleaner - restore lost files?


FITZY

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I used Comodo System Utlity "Free" Disk Cleaner on my sons basic Compaq laptop, which uses Vista. Lots of his documents have been lost, including A level projects. The restore option lists "Privacy Cleaner Disk 22-09-2012 22:52:18" but the restore tab isn't available. There is a 1.4GB CBU file titled "Privacy Cleaner Disk 22-09-2012 22:52:18" on the hard drive in the Comodo backup folder. Could this be where the missing docs have gone? How do I restore them? Do I need the Pro version for the Restore function to work? Thanks.

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rdave13

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Found this

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rdave13

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It shows 'pro version only'.

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FITZY

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Thanks for the help rdave. I've followed the instructions on the link and it looks like restore is working. Will let you know the outcome. Cheers :)

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FITZY

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Tried to restore via the Privacy Cleaner - it didn't work!

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rdave13

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Did you try to restore via the Disk cleaner rather than the privacy cleaner?

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FITZY

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No files are shown as available to restore on the Disk Cleaner tab.

Cheers.

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rdave13

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Then I would join their forums, here, and ask your questions in the Comodo System Utilities - CSU section. They should be able to get your files back. Sorry I can't be of further help. Good luck.

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