Tech Helproom
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What's happened to signupshield by protecteer?
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Posted October 4, 2012 at 10:53AM
I've been using Signupshield password manager with its disposable email addressess for quite some time and found it very useful. But when I renewed my subscription this time and tried to add the new license number, all I get is a message saying "the current user has been revoked". I contacted Protecteer support and got a standard confirmation, but nothing else. Just can't get any where with them. Does anyone have any ideas what has happened with them?
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Posted October 4, 2012 at 11:04AM
You've posted this in Speakers Corner, but it really belongs in the Tech Helproom. I'm transferring it to that section now.
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Posted October 8, 2012 at 1:54PM
I for one am in the process of ditching Protecteer's Sign up Shield. The main reason is that it still announces that it supports Firefox 3. For Goodness sake protecteer I am using Firefox 15.0.1. Sign up shield will not work with fire fox 15.
I have moved to Keepass Password Safe which is free and does exactly what Sign up Shield does/did.
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Posted October 8, 2012 at 3:38PM
It wasn't just the password feature I liked but the disposable emails. It's this function that's not working even tho they've taken my money and sent me a new license number. I can only assume the site is running on auto.
Likes # 0
Posted October 8, 2012 at 4:46PM
I had a problem over a year ago when I renewed my license number for the disposable email address, problem was I had already renewed it as a result of a reminder about a month earlier, so I had effectively renewed it twice. Each time I contacted them I was asked to give the serial numbers that appeared in the "help about" of course they were all valid and they just could not or would not understand that I would not need more than one license for this function. They refused to refund me £12.50 and that started the end of my love affair with them. They claim 32,000,000 that's 32 million shipped or downloaded. A lot of money for them to get pickey about £12.50. I too liked the disposable email function but you know Yahoo have the same function if you want to look into it and you might want to investigate keepass too.
Likes # 0
Posted October 8, 2012 at 4:50PM
If you paid for the disp email function via paypal you can institute a complaint procedure but if you paid for it by credit card you should contact them and get them to request a refund - It's worth making a nuisance of yourself.
Likes # 0
Posted October 12, 2012 at 9:20AM
Thanks Poly_Perkins I might just do that. I can keep the signup feature going as that licence doesn't need renewing, but I've got numerous email addresses I can't manage. Most annoying.
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