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Tech Helproom


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what are these Bullguard Error Messages about


ponytail

Likes # 0

Ikeep getting the following two messages from Bullguard.

JS;EXPLOIT.JS.AGENT.AR

EXPLOIT.CVE-2012-4696.GEN.

Does anyone know what they are and what they can do.

Bullguard put them into quarantine and I have deleted them.

How do I stop them in future.

I run regular scans with Bullguard and Malwarebytes

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northumbria61

Likes # 0

Info here enter link description here for first one but can't find anything for 2nd message.

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Jock1e

Likes # 1

2nd one

http://www.bitdefender.com/VIRUS-1000652-en--Exploit-CVE-2011-3402-Gen.html

maybe you should have left them in Quarantine just in case they were false positives.

Always safer that way and if your computer still works Ok a fortnight later then delete them.

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Jock1e

Likes # 1

JS probably stands for Java script make sure you have the latest update for it and remove the old version first before downloading the latest version.

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anniesboy

Likes # 1

Why don't you contact Bullguard Support,its free and in my experience,they resond quite quickly

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AndreuTZa

Likes # 0

There was a javascript that was running suspicious tasks on your computer which was stopped and quarantined. Try and see if you have any browser add-ons or extensions that you did not install yourself and remove those (if any).

You can also contact support@bullguard.com and someone from our Support Team will retrieve the sample from the quarantine to send it to our Virus Lab. This investigation will allow us to tell you more about this infection.

Best regards, Andreea-Luciana Ostache Senior Support Technician BullGuard www.bullguard.com support@bullguard.com

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