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Tech Helproom


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Disc drive?


granma.m

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I think I need a new disc drive. None of the discs I insert will play, Someone suggested an external drive, but I have no idea what to order etc. Can someone please help.? Moira

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onthelimit1

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Take your pick from the USB DVD drives from Amazon. I've used a cheap one for years with no problem.

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granma.m

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Thanks for that will do.

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Woolwell

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Have you tried cleaning the drive?

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granma.m

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Thank you both for your help Moira

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granma.m

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Thank you both for your help Moira

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lotvic

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It's just as easy (and tidier) to replace the internal DVD drive.

Google for 'how to replace a dvd drive in a desktop' for a video walk through.

Also have you checked that the dvd drive is actually broken (can't read contents of CD/DVD's? Look in Windows Explorer and click on the drive to see if the contents are shown or if it says 'drive empty' 'please insert cd/dvd' or similar message.

It might even be just a loose connection at back of drive, make sure they are firmly plugged in. (pc switched off and unplug from wall socket when you do that)

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