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i tunes wont install on my pc


norrisnovice

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i have tried without success to install i tunes every thing seems to work fine then right at the end i get a message saying i tunes was interrupted and cannot install asking me to try again i have done this numerous times to no avail i notice there is a program called bonjur is installed on my pc i tried to uninstall this has i read this can stop tunes installing but it wont uninstall from control panel.until i can install tunes my partners i pods useless can anyone help please

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KRONOS the First

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Bonjour is actually part of iTunes, but your problem may well be that bits are being left From the uninstall process and if I were you I would follow the instructions here and hopefully you will be able to install iTunes cleanly.

Click here.

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norrisnovice

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checking on my control panel i can find 3 programs in relation to apple one is bonjour the other a apple software update the other is safari when i try to uninstall them i get a pop up message saying the feature you are trying to use is on a cd rom or other removable disk that is not avalible so i am now even more baffled thanks for the help so far but any further advice welcomed

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Forum Editor

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Bonjour is actually a network discovery technology. It helps Windows PCs to find and connect to Apple machines and printers. It's installed by default with iTunes, and does no harm, so I shouldn't worry about it.

You should be able to uninstall Safari in the normal way, but again it's doing no harm, and takes up very little space.

The iTunes installation problem could be due to a number of things, and the link provided by Chronus should be able to help you sort things out. ITunes is a fairly complex application, and installation problems can sometimes take a while to diagnose and resolve.

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Woolwell

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Try briefly turning off your anti-virus during installation. I have found that I had to do that occasionally.

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norrisnovice

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well i have tried everything suggested folks thanks but still no luck when try to reinstall tunes anyone else able to offer suggestions please the strange thing i also have anothe rlaptop which runs on the Linux system and get exactly the same problem even though i have never installed itunes on that i was thinking of trying on my sons windows 7 starter notebook only problem is it has no where to insert cds and the main reason i want tunes is to transfer my wife's cd collection to her pod so please anyone any new ideas welcomed

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