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Canon Pixma MP495 only prints yellow or black

andy63walsh

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Posted September 17, 2012 at 2:32PM

Hi. I had a thread like this 'how to reset it' but they didn't work. Now no matter with a new or refilled ink I only get yellow out of the colour one, any ideas?

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Woolwell

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Posted September 17, 2012 at 3:30PM

Without reference to your previous thread I have no idea what you have already tried.

But have you tried a deep print head clean see http://www.canon.co.uk/Support/ConsumerProducts/products/FaxMultifunctionals/InkJet/PIXMAMPseries/PIXMAMP495.aspx?faqtcmuri=tcm:14-774532&page=1&type=faq

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Woolwell

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Posted September 17, 2012 at 3:58PM

I was trying to post further links but PCA played up. There is an instance of the printer printing only blue and this was cleared by a deep print head clean.

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andy63walsh

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Posted September 17, 2012 at 4:25PM

the link didn't work, any more ideas?

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Woolwell

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Posted September 18, 2012 at 1:24PM

You haven't replied whether you have done a deep print head clean. The absence of colours may well point to blocked print heads. My link tried to point to how to do a deep print head clean

Try this instead http://tinyurl.com/8g2vtlq

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andy63walsh

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Posted September 26, 2012 at 3:17PM

tried it all now, so ordered a new cart, an original, see if this changes it.

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andy63walsh

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Posted September 27, 2012 at 8:12AM

Put the new one in and it prints fine now and the flashing yellow light has gone out on the printer, there must be some sort of chip in the new cartridges, there must be a reset gadget or something, none of the methods 'trick' it

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andy63walsh

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Posted November 26, 2012 at 7:21PM

found a way to reset it, lift lid, remove both cartridges, close cartridge lid holders, let it do its warm up, turn power off and on 5 times, (by the button on top, not pulling the power!) let it do all its tests inbetween each on/off though. DONE

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andy63walsh

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Posted December 6, 2012 at 7:38PM

didn't work again, ahhhhhhhhhhhhhhhhhhhhhhhhhhhhhh

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