Contact Forum Editor

Send an email to our Forum Editor:

PLEASE NOTE: Your name is used only to let the Forum Editor know who sent the message. Both your name and email address will not be used for any other purpose.

Tech Helproom

It's free to register, to post a question or to start / join a discussion

View Forum Rules | Contact Forum Editor

 

Retrieval of lost mails, any ideas?

rolli

Likes # 0

Posted September 12, 2012 at 10:27PM

I use Outlook on Windows XP Pro with all the updates. For quite some time the send/receive button has not worked. I decided to return the program to makers spec.Now I have no saved e-mails or folder extensions on the inbox.I had to remake a new e-mail account also. Is the information still on the hard disc, and if it is, how do I retrieve it?(and put it back in the relevant boxes!)

Like this post
northumbria61

Likes # 0

Posted September 13, 2012 at 3:50PM

Is the information still on the hard disc

Yes they are normally found in your PST file

PST stands for "Personal STore" - as in your personal mail storage. PST files are really fairly complex databases that contain your mail, your calendar, your contacts and even more, when you use Microsoft Office's Outlook mail program.

The default location under Windows XP is typically a location underneath "\Documents And Settings\username", where "username" is your Windows login account name.

Like this post
rolli

Likes # 0

Posted September 18, 2012 at 12:45PM

Thank you for your post, but not quite sure what you mean by 'underneath'? I am a novice in these things and I am not even sure of my windows log in account name. Could you elaborate please, thanks.

Like this post

Reply to this topic

This thread has been locked.



Check out PC Advisor's other tech forums

Send to a friend

Email this article to a friend or colleague:

PLEASE NOTE: Your name is used only to let the recipient know who sent the story. Both your name and the recipient's name and address will not be used for any other purpose.