We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
Contact Forum Editor

Send an email to our Forum Editor:


PLEASE NOTE: Your name is used only to let the Forum Editor know who sent the message. Both your name and email address will not be used for any other purpose.

Tech Helproom


It's free to register, to post a question or to start / join a discussion


 

Beeps when upgrading RAM and not booting up - Help pls


AroundAgain
Resolved

Likes # 0

Good morning folks

Yes, I need some help/advice again, please.

Re: Dell PC, with Dell Dimension DE051 M/B

Having been to Crucial.com and getting details re what RAM can be used to improve memory (256Mb x 2 cards), 1Gb x 2 cards were ordered from eBuyer. Last evening, I went to my friend's house to put these in but PC wouldn't fire up, only some Beeps - single beep approx 4 times (I didn't think to actually count/make note at the time!!!)

I removed and replaced again, tried each one on it's own and in each slot but same beeps and not firing up. So, I put her original 2 x 256 cards back in and PC fired as normal.

I've checked all the details I have to be sure this is the right RAM, that the M/B will support this - will support max 2 x 1Gb DDR 400 - which is what the new cards appear to be.

I've been in touch with eBuyer and they will accept a return (once my friend gives me details to log in, or she do it!) so, at least, can be refunded.

However, that renders us back at square one with an incredibly slow machine and she can't manage getting a newer machine just now.

So, question is - Have I missed something that I should be doing to get the machine to cope with this extra memory?

I'm feeling somewhat out of my depth here so hoping some advice will help this issue. Alternative will be to get a techie in but my friend is on tight budget and the PC is used for charity work, for which she is a very much over-worked volunteer! So, I'm looking for the most cost-effective solution, of course.

Thanks, guys, for all/any advice you can offer. As usual, it is very much appreciated.

Cheers

Like this post
AroundAgain

Likes # 0

Bless you, Chronus.

Yes, I did order the one you recommended BUT I also phoned them and discussed the issue with them so they overlooked the non-ECC bit too! Also, I should have been alert to it really as Lotvic mentioned this a while ago too! Oh dear, never mind!

So, I'll return this RAM and order the non-ECC one and see how that goes!!! If that doesn't work, I'll just have to give up and see what a techie can do (at some expense, of course!)

I've also seen and reminded myself what Fruit Bat /\0/\ advised, on 5 Sept. I'm afraid I chicken out of exploring Bios!!! So, I think it's time I learnt a bit about bios stuff so I'll check this out first on my 'old' PC - can't do much harm then, eh? So, no offence meant, Fruit Bat, but I wasn't keen on that approach and then forgot about your advice. Sorry if you felt I'd ignored your help!

So, now to see if I can sort my 'old' PC out!!! Oh joy, eh?

Thanks for all your help, guys. I really appreciate it all. I'll post back when I've tried the next lot of RAM and Fruit Bat's advice.

Hope you have a good weekend, if possible.

Cheers J

Like this post
KRONOS the First

Likes # 0

To be honest I scratched my head on reading Fruit Bat's post that's a little technical for most of us.

Like this post
AroundAgain

Likes # 0

Ahh, so it's not just me being naive then! That's reassuring!!! :)

Still, I'll have a look around the bios in my 'old' PC as that's the only way to find out about it, eh? I don't like experimenting on such things in someone else's PC, for fear of messing things up well and truly!!!

Take care, Chronus. Thanks for all your help. Be posting late next week, I expect!

Cheers J

Like this post
AroundAgain

Likes # 0

Hi again, Chronus and folks

Yay!!! Update - A new memory card arrived yesterday. I have just come back from putting it in my friend's PC. The new 'non-ECC' RAM card is up and working well and the PC has speeded up! She is delighted! :) I'm very much relieved and pleased.

I have only fitted 1 x 1Gb card this time. It didn't beep at me but neither would it boot up. Just screen saying something about changed memory. So, re-booted and pressed the good old F8! Then it came up with press F12 for System Settings, so thought I'd explore that one, being careful not to do any 'damage'!!! I just pressed Enter on the memory bit, pressed Exit, and came out of the whole thing, switched off and tried again. Booted fine!!!

I was so relieved!!! This was going to be my last attempt! So, will see how my friend finds it during the next few days and, if she is keen to try a further 1 x 1Gb card, then I'll know what to order. I took photos of the card and the package before putting it in, so I have details of the numbers etc.

So, thanks SO much for all the help and advice here. I have learnt a lot, which is all to the good, but only because of the help, support and advice from here. Such a valuable source for help, eh?

So, I hope you all have a good weekend. Chronus, I hope you will take heart for your input and support! You've been a star!

Cheers, guys, until next time ... J

Like this post  
Woolwell

Likes # 0

Full marks for perseverance.

Like this post
AroundAgain

Likes # 0

Thanks, Woolwell

Yes, I can be a bit tenacious, eh? It's my nature!!! I like a challenge and hate to be beaten!!!

So, we won, eh!!! What a brilliant forum, don't you think!!! :)

Cheers J

Like this post
KRONOS the First

Likes # 0

I am glad I was able to offer a modicum of help, mind you this problem should have been resolved earlier but for my stupidity. But the main thing it has been resolved and you should have no problem adding another GB of RAM, says he with several fingers crossed.LOL.

Maybe we can have a look at your spare PC's problem and get that sorted.

Take care.

Like this post
Secret-Squirrel

Likes # 0

"....will see how my friend finds it during the next few days and, if she is keen to try a further 1 x 1Gb card, then I'll know what to order."

For an XP PC, I usually find that 1GB is more than adequate for most users. If your friend's PC currently has 1.25GB of RAM then I doubt you'll see any improvement by adding more.

There's a quick 'n' easy way to tell if a PC needs a RAM upgrade and that's to open Task Manager after the PC has been used fully for a day or so. Click the "Performance" tab and look in the "Commit Charge" section at the "Peak" value. That value shows the maximum amount of memory that was used during the current Windows session. If that value is the same as or greater than the "Physical Memory - Total" value then the PC would definitely benefit from more RAM. If it's lower then adding more RAM will make no difference and you'll be wasting your time and your friend's money.

Like this post
Terry Brown

Likes # 0

The trouble is 'Extra value Ram', could mean that it is below the accepted standard (rejected) and sold off cheap and may not be suitable for all machines.

I do not know how much you paid for your memory but this site charges £15.90 per stick.

http://www.mrmemory.co.uk/memory/product.asp?ProductID=49824&gclid=CKv35ZyNybICFc93fAod9VAAUQ#

Terry

Like this post
AroundAgain

Likes # 0

Hi Secret-Squirrel Thanks for such an excellent tip! Yes, I'll try to get some information from that when my friend has been using the PC for a while, and I can explain to her what to do. It certainly sounds a worthwhile and logical thing to assess. I had never thought of that so thanks very much.

In fact, she had been mentioning recently that her PC frequently put up a notice saying she was low on ?virtual RAM, or something (can't remember what she said) so she clearly did need extra. Be interesting to see if her demands are pushing the 1Gb. No, I haven't left a 256mb card in as thought they needed to be in pairs.

Terry Thanks for your comment. Yes, I understand what you say and maybe that was part of the problem, along with other issues. However, after returning the RAM, I got a reply from them to say the RAM sticks were tested and found to be faulty.

Chronus You offered more than a modicum of help and in no way should you feel the need to beat yourself up. I'm just very pleased you were there to 'hold my hand' and to guide me along the way, in addition to the very good advice you gave! Please give yourself a (virtual) pat on the back, eh? ;)

As for my spare PC, yes! Think it might help if I had thought to install the drivers after fresh install of XP, eh? Ooops! So, how stupid can one get!!! No, it's not a competition ;). Will start new post re spare PC in due course.

Thanks guys, everyone here is a happy bunny now!!! Yippee!

J

Like this post

Reply to this topic

This thread has been locked.



IDG UK Sites

How to use an Apple Watch: Everything you need to know about the Apple Watch

IDG UK Sites

Why Scottish Tablet is better than the iPad mini

IDG UK Sites

How Microsoft's HoloLens AR headset will work without needing a computer or phone

IDG UK Sites

Apple MacBook 1.1 GHz review (Retina, 12-inch, Early 2015): The future of Apple laptops