We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
Contact Forum Editor

Send an email to our Forum Editor:


PLEASE NOTE: Your name is used only to let the Forum Editor know who sent the message. Both your name and email address will not be used for any other purpose.

Tech Helproom


It's free to register, to post a question or to start / join a discussion


 

Beeps when upgrading RAM and not booting up - Help pls


AroundAgain
Resolved

Likes # 0

Good morning folks

Yes, I need some help/advice again, please.

Re: Dell PC, with Dell Dimension DE051 M/B

Having been to Crucial.com and getting details re what RAM can be used to improve memory (256Mb x 2 cards), 1Gb x 2 cards were ordered from eBuyer. Last evening, I went to my friend's house to put these in but PC wouldn't fire up, only some Beeps - single beep approx 4 times (I didn't think to actually count/make note at the time!!!)

I removed and replaced again, tried each one on it's own and in each slot but same beeps and not firing up. So, I put her original 2 x 256 cards back in and PC fired as normal.

I've checked all the details I have to be sure this is the right RAM, that the M/B will support this - will support max 2 x 1Gb DDR 400 - which is what the new cards appear to be.

I've been in touch with eBuyer and they will accept a return (once my friend gives me details to log in, or she do it!) so, at least, can be refunded.

However, that renders us back at square one with an incredibly slow machine and she can't manage getting a newer machine just now.

So, question is - Have I missed something that I should be doing to get the machine to cope with this extra memory?

I'm feeling somewhat out of my depth here so hoping some advice will help this issue. Alternative will be to get a techie in but my friend is on tight budget and the PC is used for charity work, for which she is a very much over-worked volunteer! So, I'm looking for the most cost-effective solution, of course.

Thanks, guys, for all/any advice you can offer. As usual, it is very much appreciated.

Cheers

Like this post
KRONOS the First

Likes # 0

Please do not be quite so defensive, all your offer of a jam doughnut did was bring back fond memories.Yes it is a tad inconvenient not to be able to eat but you could not possible know this. So you have absolutely no reason to apologise.

Ebuyer is fine I use them frequently also. As to your RAM problem if you can download and install this: CPU-Z (click on 1.61 setup English on the right hand side. Once installed run it and tell me a couple of things. In the CPU section take a note of core speed and then click on the memory tab and take a note of DRAM frequency and please post here. You can do this before you get the new RAM. The reason for wanting to know this is the speed of the memory is governed by the processor. Older systems tend not to handle this very well. So it might be that we will need to give it a proverbial kick up the nether regions for the mobo to accept the new RAM.

Like this post
AroundAgain

Likes # 0

Hi again

Oops, didn't mean to sound defensive!!! ;)

Right, I'll not have time to get over to my friend's till after the weekend now, I don't think. So, I'll get over there and install CPU-Z and see what it comes up with.

I'll most likely post from her machine in the hope you are sitting handy at the time. I can always make a cuppa and sit pretty, eh?

I'll try for Monday afternoon, around 3pm ish.

Again, thanks. catch you after the weekend. Hope you enjoy the w/end, eh?

Cheers J

Like this post
KRONOS the First

Likes # 0

I'll be around and have a good weekend yourself.

Like this post
AroundAgain

Likes # 0

Hi Chronus, here at last!!! Ended up running late then taken ages to get to the web site, install etc. anyway, now have some details for you...

Core speed 2530 + or - DRAM frequency = 166.5 MHz

I'm now going to make myself a cuppa while I hang around ...

Speak soon J

Like this post
KRONOS the First

Likes # 0

Hope your had a good weekend, mine was rubbish as is usual these days.

Back to your ram the current stuff seems to be running at a slower speed than the new stuff you tried to use wanted to run at. So I suggest getting 1 GB of PC-2700 or DDR-333 166MHz perhaps this here PC2700 and trying that.Prior to installing the RAM you might want to try leaving the battery and power out for a while, the bios should then re-configure itself around the new memory. A couple of minutes is plenty.

Like this post
AroundAgain

Likes # 0

Hi Chronus

So sorry your weekend was so rubbish. Sounds like your weekdays aren't too brill either? Weekends, for me, are much the same as the rest of the week, except Sundays!!!

Right, thanks for your advice. Now, by 'battery' are you meaning the little silver disc on the motherboard, about the size of a 10p piece? I suspect that's what you mean but just want to be sure ;). If so, does it just 'ping' off with (gentle) prising with something?

I'm happy to order the memory you suggest, from ebuyer, and see how it goes, eh?

I'm leaving my friend's house now, calling in somewhere else, so will check here later during the evening, so hope to catch what you say about the battery!! (Just not too confident about doing something that might damage!!!)

Thanks, Chronus. We are very grateful for your help. Wish I could return the help!!!

Cheers J

Like this post
KRONOS the First

Likes # 0

I tend the use the biggest hammer and chisel I can find to work the battery loose.LOL

It will just slide out after using a finger nail to prise a small clip out of the way and will slide in equally easily and pull the power cord from the back of the PC at the same time.

Hopefully that should sort your friend out.

Like this post
AroundAgain

Likes # 0

Hi

Just back home. Thanks Chronus. I'll order the RAM now, so it may well be with me by the end of the week, then will hopefully get the pc sorted. Like you say, hammer and chisel will be on hand - just in case ...!!! (Only joking, of course ...) ;)

I'll let you know what happens!!! Lots of prayer and everything crossed please ! Ha!

Hope you have a decent week, eh. Take care J

Like this post
wee eddie

Likes # 0

Wouldn't it have been a tad simpler to have bought from Crucial?

Like this post
AroundAgain

Likes # 0

Probably not, wee eddie. Would most likely still have had the same problem. The return of RAM has been fully refunded. I fail to understand why you continue to have a problem. If you have a 'bee in your bonnet' may I suggest you see a bee keeper! ;)

Can we just put this one to bed now, please? I think enough has been said on the subject.

Take care

Like this post

Reply to this topic

This thread has been locked.



IDG UK Sites

Top 5 Android tips and tricks for smartphones and tablets

IDG UK Sites

How to join Apple's OS X Beta Seed Program: Get OS X Yosemite on your Mac before public release

IDG UK Sites

Why the BBC iPlayer outage was caused by a DDoS attack: Topsy and Tim isn't *that* popular

IDG UK Sites

BBC using Glasgow 2014 Commonwealth Games to trial 4K/UHD, pan-around video, augmented video and...