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Tech Helproom


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A dying forum forum perhaps?


KRONOS the First

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Last post here before this thread was 7 hours ago. Very odd.

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compumac

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Further to the times of postings - back in the old days I would look at the forum at 8 o'clock in the morning and wonder at the numbers of people who had posted - seemingly in the middle of the night!

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woodchip

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Yes but there are not that many that are prepared to sit at there PC all day, even FE will admit to that. And as I said things have changed a lot from the Day I first joined PCA forum My Posts says I joined in 2001 that is way out as it was back in the 90's about 1996, posts to date that they know of is 45,664. I Think the info they have is on account of, some as been lost due to server problems in the past

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woodchip

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PS so you cannot blame me for not Posting

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compumac

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woodchip. I am sure that no-one is blaming you, why should they? The fact remains that this site is not as populated as it used to be. Whenever I switched my PC on, this site was the first to be visited and subsequently during the day I would continuously return to find many more interesting postings. Chronus remarked on the fact that the originator of a posting does not come back with replies and one has to ask as to why they do not? Perhaps the Forum Editor having an overall view of changes etc, to the forum can give some reasons as to the seeming decline in postings?

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Woolwell

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I think that most systems are more reliable nowadays. I used to get friends ringing me up on a regular basis saying that something had gone wrong and what could they do. These calls have by and large dried up. I hope it is not because of me but I think that they no longer need the help because they don't have the problems.

I agree that the number of postings has declined and also find the slow response odd. I have had replies several days later. That didn't used to happen on such a regular basis.

The other snag is that many posters do not tell you the whole story at first. The tinkerers are the ones that seem to create biggest problems.

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Jock1e

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I use another forum which is going through the same problems.Not sure if it is a summer thing or whether it picks up in the winter or not.

In good weather folk like to get out and about so maybe that is why there is less questions and answers.

Plus the Olympics being on may also be detrimental to the amount of folk using sites like this.

I watched the blind footballers yesterday and was astonished at some of the skill shown.

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spuds

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The questions raised in this post, as been aired on many occasions since the PCA website was re-invented. And it would appear that the forum editor seems to stick to the amount of praise the extra 'record high hits' the website is receiving, so making this website a complete and total success, since the old days, when people seemed to participate more frequently?.

I use to post many times a day since I joined the forum from its infancy, yet my contributions are getting far less, mainly for some of the reasons given previously by other member's, and due to lack of responses from questions posted, and especially from the originator's of such postings. If they cannot be bothered,why should others who are offering their services for free?.

The other point that I find rather annoying, is that of being asked to provide information about the website problems, and then receiving a response that you are one of the website regular moaners, with the usual remark from the forum editor that " we know who you are". It seems to me that this website is getting very selective on what it wants from contributor's, and perhaps some of us now think it more productive to lurk than participate, as we use to do?.

But I could be wrong on having an opinion on this subject, I usually appear to be on many occasions with this website. But I would hate to see this website fail, like other similar websites have done over the years, and that includes the demise of some computer magazines, who was thought that they were a raving success until the participating subscriber's or membership thought differently?.

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KRONOS the First

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spuds

I too am in the regular moaner club and tend to take treat childish comment about that fact with the contempt it deserves.

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sharpamat

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Whilst agreeing with many of the comments. There is no doubt that postings have dropped.Like others my timeline also goes back to the 90s. There are more forums now available and even PCA has far more sections. I am not and expert just a user and post on problems that I have had and how I resolved that problem.

The changes over the years may be the reason why posts have dropped it may not, placeing Tech before the differant sections, I presume mean that only experts will answer. Which was not what PC advisor was about in the early days. I can rember typeing early programs from tha PCA and saving them to a tape cassette to run on the Atari.

People asking questions can get this from experts at many computer outlets now. So tend to react with their feet ( or fingers in this case )In many cases it is resolving problems what people want to know, not details of why and how its happened 

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LastChip

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I think you're all missing at least part of the changes (problems?) that were made.

In the old days, there was a Helproom. That was it! Whether you had Windows 3.1, 95, 98, me, XP or whatever, if you needed help, that's where you went.

As the site has evolved, dedicated "sub-sites" (pages) have appeared as a minimum for Vista, Win7 & 8. Whereas formally, all those posts would have gone to a single page, they all now get spread around the various sub-pages.

Personally, I think that was a mistake. As I have zero interest in Vista, 7 or 8, I rarely visit those threads, even though on occasions, there may be something I could contribute to.

Under the old system, I would scan up from wherever I last was and if I saw something I thought was interesting, I would take a look and possibly post if I had something useful to add. And that's the reason I far preferred the old time stamp instead of this horrible "posted ** minutes ago" blurb.

So on the one hand, the new site construction has categorised posts to a greater degree and arguably made it easier to find stuff, on the other, it's potentially reduced traffic to individual sections. As the Helproom is the general section where everything that doesn't fit anywhere else goes, one could argue it's going to be spasmodic, as to when people post. Indeed, you can visit some pages and not see a post for several days. I just checked out the business page for example and the last post was 5 days ago. Is it any wonder then, that "helpers" don't bother to click on those sections?

On balance, when this new design first appeared, I was enthusiastic about it and felt it was a positive step forward. I still think visually, it's more appealing than the old, but in usability terms, I'm no longer so sure.

 

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