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Cannot Connect to Internet.

Legslip
Resolved

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Posted August 26, 2012 at 11:08PM

Pals Pc connects to router ok but cannot get on the net. I have disabled Mcfee firewall but still won't connect. It will connect in Safe Mode however. Any thoughts as to the problem.

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rdave13

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Posted August 26, 2012 at 11:23PM

Uninstall McAfees' firewall and reinstate Windows' firewall. Run Ccleaner's reg cleaner and reboot. See if it connects now. PS you might need to use McAfee's own removal tool.

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Legslip

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Posted August 26, 2012 at 11:42PM

Thanks rave but if I disable Mcfee firewall as I have done, doesnt that show Mcfee is not the problem? Anyway, I'll try your suggestion in the morning.

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rdave13

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Posted August 26, 2012 at 11:50PM

No, as sometimes disabling does not stop some of the settings. Remove with McAfee's removal tool then reboot. Check Windows firewall is reinstated.

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Legslip

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Posted August 27, 2012 at 12:08AM

Thanks Dave. I'll do in the morning and report.

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Ashrich

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Posted August 28, 2012 at 8:36PM

McAfee produced a bad update which for some ( but not all ) created this problem , McAfee recommend un-installing their product ( using their removal tool if necessary ) and downloading and installing a fresh copy which will have the required corrected update .

 Ashley
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Legslip

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Posted August 28, 2012 at 11:55PM

Thanks guys. Yes, it was Mcafee that caused the prob. Have romeved using their removal tool and gone to AVG instead. Your help was much appreciated.

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