Contact Forum Editor

Send an email to our Forum Editor:

PLEASE NOTE: Your name is used only to let the Forum Editor know who sent the message. Both your name and email address will not be used for any other purpose.

Tech Helproom

It's free to register, to post a question or to start / join a discussion

View Forum Rules | Contact Forum Editor

 

Windows updates causing problem with internet access

1 next »

Munchkin

Likes # 1

Posted August 24, 2012 at 9:38PM

My PC is automatically downloading updates which results in failure to connect to the internet. I have a wireless router/modem which is hard-wired to my PC. At the moment the only way I can get around this is to run System Restore to return the PC to its previous state but this results in my PC automatically downloading the updates again when I shut down the PC. I am now trapped in a cycle of running system restore and the PC downloading the updates again. Please help me break this vicious circle. Footnote: A total of 20 updates download each time so I can't be sure exactly which one is causing the problem.

Like this post
difarn

Likes # 0

Posted August 24, 2012 at 9:55PM

Can I suggest that you change your windows update settings so that you are advised when there are updates available and you choose when to install them.

Go to Control Panel - Make sure you are in All Control Panel icons view - click on Windows Update - change settings.

You can then install them individually and that way you may be able to discover the problem.

Like this post
rdave13

Likes # 0

Posted August 24, 2012 at 10:02PM

As difarn, select Check for updates but let me choose whether to download and install them Link to how to do it HERE.. Restore again and When Windows inform you of updates take a look for any driver updates for your LAN card. Right click it and select 'hide'.

Like this post
rdave13

Likes # 0

Posted August 24, 2012 at 10:15PM

To stop Windows installing updated drivers follow Stop automatic driver updates. I should have added.

Like this post
Sea Urchin

Likes # 0

Posted August 24, 2012 at 10:48PM

Do you run McAfee Internet Security Suite. If so then that is likely to be the culprit. Here is the information about the problem update, and the solution to sort out the problem by running the McAfee Virtual Technician.

McAfee Update Problem

Like this post
rdave13

Likes # 0

Posted August 24, 2012 at 11:04PM

McAfee updates are nothing to do with Windows updates.

Like this post
Forum Editor

Likes # 0

Posted August 24, 2012 at 11:30PM

"McAfee updates are nothing to do with Windows updates."

No, but a recent McAfee update has been causing internet connection failures, so it was certainly worth mentioning.

Like this post
Sea Urchin

Likes # 0

Posted August 24, 2012 at 11:35PM

rdave12

Munchkin never actually mentioned Windows Updates - and System Restore does remove the offending update from McAfee. But as he discovered it is not a permanent solution, as it will download the update again.

Like this post
Sea Urchin

Likes # 0

Posted August 24, 2012 at 11:36PM

OK - it WAS mentioned in the title, but it was an assumption

Like this post
rdave13

Likes # 0

Posted August 24, 2012 at 11:38PM

Forum Editor thanks for that. Was worth mentioning.

Sea Trchin , have a look at the title.

Like this post
rdave13

Likes # 0

Posted August 24, 2012 at 11:41PM

Sea Urchin , your reply is also pertinent but also an assumption.

Like this post

1 next »

Reply to this topic

This thread has been locked.



Check out PC Advisor's other tech forums

Send to a friend

Email this article to a friend or colleague:

PLEASE NOTE: Your name is used only to let the recipient know who sent the story. Both your name and the recipient's name and address will not be used for any other purpose.