We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
Contact Forum Editor

Send an email to our Forum Editor:


PLEASE NOTE: Your name is used only to let the Forum Editor know who sent the message. Both your name and email address will not be used for any other purpose.

Tech Helproom


It's free to register, to post a question or to start / join a discussion


 

Outlook Express has stopped working


Jim W.

Likes # 0

Since changing account details, OE no longer works. I get a Logon pop-up box each time, asking for username and passwork. However, this is all entered in the account boxes. I have checked Options and all seems to be OK. Any ideas please?

Like this post
Forum Editor

Likes # 0

This really belongs in the Helproom - I'll transfer it across now.

Like this post
Woolwell

Likes # 0

"Since changing account details" - I think that you need to explain a bit more. Have you changed e-mail address, ISP or what? Are your pop and smtp settings correct?

Like this post
Jim W.

Likes # 0

Hi, the email address has changed, but the ISP is the same. The pop and smtp setting are correct.

Like this post
Woolwell

Likes # 0

Can you log into webmail?

You will almost certainly need to double check your settings and especially the log in name.

Like this post
lotvic

Likes # 0

"email address has changed, but the ISP is the same"

You should have made a new account for the new email address.

'Tools', 'Accounts', 'Mail' tab, 'Add' button at top right and click on 'Mail' and fill in the details.

Like this post

Reply to this topic

This thread has been locked.



IDG UK Sites

Nexus 6 vs Sony Xperia Z3 comparison: Lollipop phablet takes on KitKat flagship smartphone

IDG UK Sites

Why people aren't upgrading to iOS 8: new features are for power users, not the average Joe

IDG UK Sites

Free rocket & space sounds: NASA launches archive of interstellar audio on SoundCloud

IDG UK Sites

iPad Air 2 review: Insanely fast and alarmingly thin. Speed tests, camera tests, beautiful...