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Outlook Express has stopped working


Jim W.

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Since changing account details, OE no longer works. I get a Logon pop-up box each time, asking for username and passwork. However, this is all entered in the account boxes. I have checked Options and all seems to be OK. Any ideas please?

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Forum Editor

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This really belongs in the Helproom - I'll transfer it across now.

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Woolwell

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"Since changing account details" - I think that you need to explain a bit more. Have you changed e-mail address, ISP or what? Are your pop and smtp settings correct?

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Jim W.

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Hi, the email address has changed, but the ISP is the same. The pop and smtp setting are correct.

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Woolwell

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Can you log into webmail?

You will almost certainly need to double check your settings and especially the log in name.

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lotvic

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"email address has changed, but the ISP is the same"

You should have made a new account for the new email address.

'Tools', 'Accounts', 'Mail' tab, 'Add' button at top right and click on 'Mail' and fill in the details.

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