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Can't Open Links in eMail

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Potchboy

Likes # 0

Posted August 13, 2012 at 6:55PM

I am unable to open links in e-mails which I receive. The O/s on my PC is Win 7 Home Premium 64bit. I do not have M/s Outlook on my computer and have been using M/s Hotmail for my e-mails and just a few days ago switched to Outlook.com but the same problem persists. My internet browser is IE version 9 (not 64bit) There is no error message shown when I click on a link, nothing happens. I find this very frustrating because whenever I get an e-mail from a website asking me to click on the enclosed link I am right back where I began. Would really appreciate some help on this one. Thanks. Potchboy

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rdave13

Likes # 1

Posted August 14, 2012 at 11:55PM

Try resetting the default file type association in IE. Select htm, html, and lnk (LNK)from Win 7 forums. Select, right click then merge. Instructions on site, then reboot.

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rdave13

Likes # 1

Posted August 16, 2012 at 11:33PM

I don't think MSE has anything to do with it. This is the link, http://www.sevenforums.com/tutorials/19449-default-file-type-associations-restore.html Just copy and paste to the address bar.

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rdave13

Likes # 1

Posted August 16, 2012 at 11:42PM

PS, if the link does not work, such as the one in my Post August 14, 2012 at 11:55PM, just right click and select properties. In the box that opens, highlight url from the bottom right to the top left and copy. Close the properties box and paste in the address bar.

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Potchboy

Likes # 0

Posted August 16, 2012 at 6:23PM

I'm a bit out of my depth here so maybe just guide me through it if you don't mind. I am using Microsoft Security Essentials as my anti-virus.If this is the problem then what do I do. Disable it? Your 2nd suggestion post at 11.55pm, I am unable to activate that link which refers to the reset instructions. I had the same problem with Hotmail so going back to that won't help.

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Potchboy

Likes # 0

Posted August 14, 2012 at 5:28PM

Thanks for the help guys. I am not sure if I have done everything correctly but I am checking the default selections. In reply to rdave13 I did try that but it does not seem to have made a difference.I have not been using the browser for e-mails, only Hotmail but I could never open links here either. Potchboy

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