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Google Chrome won't scroll

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Pineman100

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Posted August 7, 2012 at 1:09PM

I've got an odd problem with Google Chrome, running under Windows 7 Home Premium.

Quite often, when I visit a web page that's longer than my screen can display, I can't scroll down. The vertical scroll bar on the right-hand side of the screen is visible, as is the scroll up arrow button at the top of the bar. But there's no down scroll arrow button.

I've tried dragging the vertical scroll bar, rolling my mouse wheel, using my down arrow key and my Page Down key. Nothing works.

The problem is not universal - sometimes I can scroll down, sometimes I can't. And I can't spot any common link between pages that have the problem. This PCA page scrolls fine!

Any ideas please?

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iamcat

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Posted October 21, 2012 at 4:17PM

I have had this problem with Google chrome and Norton Identity Safe, disabling the extension stopped it from happening.

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crochetingnana

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Posted November 1, 2012 at 12:14AM

I have exactly the same problem. I am not a techie. Can you post step by step instructions? Or should I keep looking? I like chrome, but this is making it hard to keep using it.

Thanks, CrochetingNana

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suzieq1121

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Posted December 2, 2012 at 4:35PM

I had the same problem and mine is working fine now (crossing my fingers). I shut off the Norton toolbar.I still have Norton running just don't have the Identity Safe toolbar up. So excited if this was all it took. I've done everything else that was suggested. Glad to be using Chrome again.

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suzieq1121

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Posted December 2, 2012 at 4:35PM

Having the same issue and shut off the Identity Safe toolbar and Chrome is scrolling now!! Crossing my fingers this was the issue. I have tried everything else on this site and others.

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